Details
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Type:
Wallboards/Ceiling Boards (8 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:TANG01
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Park:Tanglewood Caravan Park
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Postcode:BH16 6JY
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Responsibility:Manufacturer Attending
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Plot:plot 30
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Serial:1350460
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Model:Ashcroft
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Size:38x12 2 bed
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ID Number:ARE57115
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Description
Ceiling panels in master bedroom are discoloured
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | Ceiling panels in both bedrooms are discoloured | Ceiling panels in master bedroom are discoloured |
| Description | Ceiling panels in both bedrooms are discoloured | Ceiling panels in master bedroom are discoloured |
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Ann Johnston (Inactive)
added a comment -
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Submitted claim to ABI and sent acknowledgement letter to site.
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Ann Johnston (Inactive)
added a comment - Submitted claim to ABI and sent acknowledgement letter to site.
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | ABI-1000-1001.doc [ 15757 ] |
| Workflow | Surfbay [ 36424 ] | Copy of Surfbay [ 37443 ] |
| Workflow | Copy of Surfbay [ 37443 ] | Surfbay [ 42946 ] |
ABI advise that their engineer is due to attend within the next 3 weeks.
Show
Ann Johnston (Inactive)
added a comment - ABI advise that their engineer is due to attend within the next 3 weeks.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| ID Number | ARE56726 |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 1/Jun/11 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Attachment | ABI-1000-1001.doc [ 15890 ] |
| Attachment |
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| Attachment | ARE56726.pdf [ 15891 ] |
| Attachment | 1350460 pic 2.JPG [ 15973 ] | |
| Attachment | 1350460 pic 4.JPG [ 15975 ] | |
| Attachment | 1350460 pic 3.JPG [ 15974 ] | |
| Attachment | 1350460 pic 1.JPG [ 15972 ] | |
| Attachment | 1350460 pic 5.JPG [ 15976 ] |
TP attended site on the 17/05/11 and reports that new ceiling panels are required. I will ask ABI for an update.
Show
Ann Johnston (Inactive)
added a comment - TP attended site on the 17/05/11 and reports that new ceiling panels are required. I will ask ABI for an update.
ABI engineer attended site on the 17/05 and reports that new ceiling panels are required. I have emailed Diane asking if the parts have been ordered and the work re-scheduled.
Show
Ann Johnston (Inactive)
added a comment - ABI engineer attended site on the 17/05 and reports that new ceiling panels are required. I have emailed Diane asking if the parts have been ordered and the work re-scheduled.
Diane has advised that their engineer is scheduled for week commencing 13/06/11
Show
Ann Johnston (Inactive)
added a comment - Diane has advised that their engineer is scheduled for week commencing 13/06/11
| Work Scheduled | 1/Jun/11 | 17/Jun/11 |
| ID Number | ARE56726 | ARE57115 |
| Priority | Normal [ 21 ] | High [ 23 ] |
Tina at the site says this issue is still outstanding, I will contact ABI and find out when their engineer will be attending.
Show
Ann Johnston (Inactive)
added a comment - Tina at the site says this issue is still outstanding, I will contact ABI and find out when their engineer will be attending.
| Priority | High [ 23 ] | Critical [ 24 ] |
| Assignee | Ann Johnston [ ccadmin ] | Claire Folland [ claire ] |
| Customer Code | TANG01 |
Spoke to Tina at the park, she is happy ABI completed this last week
Show
Claire Folland
added a comment - Spoke to Tina at the park, she is happy ABI completed this last week
| Resolution | Completed [ 1 ] | |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 42946 ] | Copy of Surfbay [ 51295 ] |
| Workflow | Copy of Surfbay [ 51295 ] | Surfbay [ 58800 ] |
| Workflow | Surfbay [ 58800 ] | Manufacturers ver 2.0 [ 93649 ] |
| Workflow | Manufacturers ver 2.0 [ 93649 ] | Manufacturers ver 2.1 [ 120104 ] |
| Workflow | Manufacturers ver 2.1 [ 120104 ] | Manufacturers ver 2.2 [ 137877 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
15m 43s | 1 | ccadmin | 05/May/11 1:32 PM | |||||
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5d 21h 19m | 1 | ccadmin | 11/May/11 10:51 AM | |||||
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7s | 1 | ccadmin | 11/May/11 10:52 AM | |||||
|
4s | 1 | ccadmin | 11/May/11 10:52 AM | |||||
|
3s | 1 | ccadmin | 11/May/11 10:52 AM | |||||
|
8s | 1 | ccadmin | 11/May/11 10:52 AM | |||||
|
62d 1h 50m | 1 | Claire Folland | 12/Jul/11 12:42 PM | |||||
|
9s | 1 | Claire Folland | 12/Jul/11 12:42 PM |
