ABI
  1. ABI
  2. ABI-1001

Ceiling panels in 2nd bedroom are discoloured

        Details

        • Type: Wallboards/Ceiling Boards (8 Weeks) Wallboards/Ceiling Boards (8 Weeks)
        • Status: Complete
        • Priority: Critical Critical
        • Resolution: Completed
        • Labels:
          None
        • Customer Code:
          TANG01
        • Park:
          Tanglewood Caravan Park
        • Postcode:
          BH16 6JY
        • Responsibility:
          Manufacturer Attending
        • Plot:
          plot 30
        • Serial:
          1350460
        • Model:
          Ashcroft
        • Size:
          38x12 2 bed
        • ID Number:
          ARE57115
        • Status Colour:
          Complete Complete
        • Park_Company:
           Not defined
        • SLA Status:

          Description

          Ceiling panels in 2nd bedroom are discoloured
          1. Microsoft Word
            ABI-1000-1001.doc
            73 kB
            Ann Johnston
          2. PDF File
            ARE56726.pdf
            59 kB
            Ann Johnston
          1. 1350460 pic 1.JPG
            111 kB
          2. 1350460 pic 2.JPG
            249 kB
          3. 1350460 pic 3.JPG
            305 kB
          4. 1350460 pic 4.JPG
            74 kB
          5. 1350460 pic 5.JPG
            40 kB

            Activity

            Ascending order - Click to sort in descending order
            Ann Johnston (Inactive) created issue -
            Ann Johnston (Inactive) made changes -
            Field Original Value New Value
            Summary Ceiling panels in master bedroom are discoloured Ceiling panels in 2nd bedroom are discoloured
            Description Ceiling panels in master bedroom are discoloured Ceiling panels in 2nd bedroom are discoloured
            Hide
            Permalink
            Ann Johnston (Inactive) added a comment -
            Submitted claim to ABI and sent acknowledgement letter to site.
            Show
            Ann Johnston (Inactive) added a comment - Submitted claim to ABI and sent acknowledgement letter to site.
            Ann Johnston (Inactive) made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Attachment ABI-1000-1001.doc [ 15756 ]
            Mark Lock (Inactive) made changes -
            Workflow Surfbay [ 36425 ] Copy of Surfbay [ 37444 ]
            Mark Lock (Inactive) made changes -
            Workflow Copy of Surfbay [ 37444 ] Surfbay [ 42947 ]
            Hide
            Permalink
            Ann Johnston (Inactive) added a comment -
            ABI advise that their engineer is due to attend within the next 3 weeks.
            Show
            Ann Johnston (Inactive) added a comment - ABI advise that their engineer is due to attend within the next 3 weeks.
            Ann Johnston (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            ID Number ARE56726
            Ann Johnston (Inactive) made changes -
            Attachment ARE56726.pdf [ 15892 ]
            Ann Johnston (Inactive) made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Ann Johnston (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Ann Johnston (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Ann Johnston (Inactive) made changes -
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 1/Jun/11
            Ann Johnston (Inactive) made changes -
            Attachment 1350460 pic 5.JPG [ 15981 ]
            Attachment 1350460 pic 2.JPG [ 15978 ]
            Attachment 1350460 pic 3.JPG [ 15979 ]
            Attachment 1350460 pic 4.JPG [ 15980 ]
            Attachment 1350460 pic 1.JPG [ 15977 ]
            Hide
            Permalink
            Ann Johnston (Inactive) added a comment -
            TP attended site on the 17/05/11 and reports that new ceiling panels are required. I will ask ABI for an update.
            Show
            Ann Johnston (Inactive) added a comment - TP attended site on the 17/05/11 and reports that new ceiling panels are required. I will ask ABI for an update.
            Hide
            Permalink
            Ann Johnston (Inactive) added a comment -
            Diane has advised that their engineer is scheduled for week commencing 13/06/11
            Show
            Ann Johnston (Inactive) added a comment - Diane has advised that their engineer is scheduled for week commencing 13/06/11
            Ann Johnston (Inactive) made changes -
            ID Number ARE56726 ARE57115
            Work Scheduled 1/Jun/11 17/Jun/11
            Adrienne Barwell (Inactive) made changes -
            Priority Normal [ 21 ] High [ 23 ]
            Hide
            Permalink
            Ann Johnston (Inactive) added a comment -
            Tina at the site says this issue is still outstanding, I will contact ABI and find out when their engineer will be attending.
            Show
            Ann Johnston (Inactive) added a comment - Tina at the site says this issue is still outstanding, I will contact ABI and find out when their engineer will be attending.
            Adrienne Barwell (Inactive) made changes -
            Priority High [ 23 ] Critical [ 24 ]
            Mark Lock (Inactive) made changes -
            Assignee Ann Johnston [ ccadmin ] Claire Folland [ claire ]
            Hide
            Permalink
            Claire Folland added a comment -
            spoke to Tina at the park, she is happy ABI completed this last week
            Show
            Claire Folland added a comment - spoke to Tina at the park, she is happy ABI completed this last week
            Claire Folland made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Claire Folland made changes -
            Customer Code TANG01
            Claire Folland made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Mark Lock (Inactive) made changes -
            Workflow Surfbay [ 42947 ] Copy of Surfbay [ 51296 ]
            Mark Lock (Inactive) made changes -
            Workflow Copy of Surfbay [ 51296 ] Surfbay [ 58567 ]
            Mark Lock (Inactive) made changes -
            Workflow Surfbay [ 58567 ] Manufacturers ver 2.0 [ 93489 ]
            Adrienne Barwell (Inactive) made changes -
            Workflow Manufacturers ver 2.0 [ 93489 ] Manufacturers ver 2.1 [ 119953 ]
            Adrienne Barwell (Inactive) made changes -
            Workflow Manufacturers ver 2.1 [ 119953 ] Manufacturers ver 2.2 [ 137743 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		14m 4s 1 ccadmin 05/May/11 1:31 PM
            Submitted Submitted Acknowledged Acknowledged
            		5d 21h 22m 1 ccadmin 11/May/11 10:54 AM
            Acknowledged Acknowledged Parts ordered Parts ordered
            		15s 1 ccadmin 11/May/11 10:54 AM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		4s 1 ccadmin 11/May/11 10:54 AM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		2s 1 ccadmin 11/May/11 10:54 AM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		8s 1 ccadmin 11/May/11 10:54 AM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		62d 1h 46m 1 Claire Folland 12/Jul/11 12:41 PM
            Resolved Resolved Complete Complete
            		20s 1 Claire Folland 12/Jul/11 12:41 PM

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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Work Scheduled: