Details
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Type:
Oven (2 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:BEER01
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Park:Beer Head
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Postcode:EX12 3AH
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Responsibility:Manufacturer Attending
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Plot:D74
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Serial:1460232
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Model:Connoisseur
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Size:38x12
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ID Number:ARF9075
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Status Colour:
Complete
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Park_Company:Not defined
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1h 14m | 1 | Claire Folland | 06/Jul/11 1:16 PM | |||||
|
4d 20h 11m | 1 | Claire Folland | 11/Jul/11 9:28 AM | |||||
|
8d 1h 55m | 1 | Claire Folland | 19/Jul/11 11:23 AM | |||||
|
58d 21h 57m | 1 | Claire Folland | 16/Sep/11 9:21 AM |
| Workflow | Manufacturers ver 2.1 [ 119611 ] | Manufacturers ver 2.2 [ 136638 ] |
| Workflow | Manufacturers ver 2.0 [ 93121 ] | Manufacturers ver 2.1 [ 119611 ] |
| Workflow | Surfbay [ 58247 ] | Manufacturers ver 2.0 [ 93121 ] |
| Workflow | Copy of Surfbay [ 50973 ] | Surfbay [ 58247 ] |
| Workflow | Surfbay [ 48448 ] | Copy of Surfbay [ 50973 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Acknowledged [ 10005 ] | Resolved [ 5 ] |
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Claire Folland
added a comment -
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david has been down to the van and can see it has been improved, he is not sure if the customer will accept the repair, when the customer returns if they are not happy he will let me know
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Claire Folland
added a comment - david has been down to the van and can see it has been improved, he is not sure if the customer will accept the repair, when the customer returns if they are not happy he will let me know
| Attachment | screenshot-3.jpg [ 17502 ] |
Rea from ABI has advised this was completed on the 8-7-11, spoke to david at the park, he was not on park that day, will go down to the van and have a look and will call me back
Show
Claire Folland
added a comment - Rea from ABI has advised this was completed on the 8-7-11, spoke to david at the park, he was not on park that day, will go down to the van and have a look and will call me back
chased eddie at stoves for a schedule date
Show
Claire Folland
added a comment - chased eddie at stoves for a schedule date
David advised Claire no one has contacted them about this issue - Claire to ring Stoves
Show
Adrienne Barwell (Inactive)
added a comment - - edited David advised Claire no one has contacted them about this issue - Claire to ring Stoves
| Priority | High [ 23 ] | Critical [ 24 ] |
Spoke to robert on park, he is not sure if this is complete, will speak to david and will call me back
Show
Claire Folland
added a comment - Spoke to robert on park, he is not sure if this is complete, will speak to david and will call me back
Rea advised that this has been refered to Spinflo and and has been completed on the ABI system, we should now chase Spinflo for an update
Show
Adrienne Barwell (Inactive)
added a comment - Rea advised that this has been refered to Spinflo and and has been completed on the ABI system, we should now chase Spinflo for an update
David advised that no one had contacted him yet
Show
Adrienne Barwell (Inactive)
added a comment - David advised that no one had contacted him yet
Rang David to find out if anyone has contacted him regarding the oven - awaiting his response
Show
Adrienne Barwell (Inactive)
added a comment - Rang David to find out if anyone has contacted him regarding the oven - awaiting his response
| ID Number | ARF9075 |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-2.jpg [ 17289 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
submitted into ABI
Show
Claire Folland
added a comment - submitted into ABI
| Attachment | screenshot-1.jpg [ 17256 ] |
| Summary | Oven door leaves a small gap at the top when closed | Oven door leaves a small gap at the top when closed allowing the heat out. |
| Field | Original Value | New Value |
|---|---|---|
| Attachment | CCF06072011_00000.pdf [ 17255 ] |