Details
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Type:
Agreed Date/ End of season
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Status: Complete
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Priority:
Low
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Resolution: Completed
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Labels:None
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Customer Code:SUNN04
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Park:Sunnybank
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Postcode:TA8 2RP
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Responsibility:Parts Only
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Serial:1453514
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Model:Vista Platinum
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Size:28x12
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Description
Integrated fridge with matching door required
Issue Links
- Same Van
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CHARGE-109
Intergrated fridge freezer unit
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- Complete
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CHARGE-111
Intergrated fridge / freezer door
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- Complete
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Activity
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Price quoted [ 10014 ] |
| Status | Price quoted [ 10014 ] | Submitted [ 10001 ] |
Hide
Ann Johnston (Inactive)
added a comment -
Permalink
Sent order to ABI and sent a copy to Dougie
Show
Ann Johnston (Inactive)
added a comment - Sent order to ABI and sent a copy to Dougie
| Attachment | AS7190 ORDER.doc [ 15616 ] |
| Attachment | AS7190 PO.srd [ 15619 ] |
ABI advise that the Intregrated Fridge / Freezer is not available in the Vista. Phoned Dougie, he is going to call Steve Moran at ABI for alternative.
Show
Ann Johnston (Inactive)
added a comment - ABI advise that the Intregrated Fridge / Freezer is not available in the Vista. Phoned Dougie, he is going to call Steve Moran at ABI for alternative.
Model should be Vista Platinum. Doug has spoken to Normand who now says that an intergrated fridge / freezer is available for the Platinum so will now place it on order. Steve to carry out the modifications once the appliance arrives.
Show
Ann Johnston (Inactive)
added a comment - - edited Model should be Vista Platinum. Doug has spoken to Normand who now says that an intergrated fridge / freezer is available for the Platinum so will now place it on order. Steve to carry out the modifications once the appliance arrives.
| Model | Vista | Vista Platinum |
| Workflow | Chargeable Parts [ 36328 ] | New Chargeable Parts [ 47811 ] |
This fridge is being put in selected vans only as a special. Diane says we can have one but need to re-issue our chargeable parts order form and change the serial number to 1453514
Show
Ann Johnston (Inactive)
added a comment - This fridge is being put in selected vans only as a special. Diane says we can have one but need to re-issue our chargeable parts order form and change the serial number to 1453514
| Serial | 1452133 | 1453514 |
Submitted amended order to Diane and asked her for an ETA.
Show
Ann Johnston (Inactive)
added a comment - - edited Submitted amended order to Diane and asked her for an ETA.
| Attachment | AS7190 ORDER amended.doc [ 16185 ] |
Received acknowledgement from ABI, ship date approximately 23/06/11. Fridge to come to Winkleigh so that Steve can take it to Sunnybank where the van now is.
Show
Ann Johnston (Inactive)
added a comment - Received acknowledgement from ABI, ship date approximately 23/06/11. Fridge to come to Winkleigh so that Steve can take it to Sunnybank where the van now is.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | AS7190 ack.doc [ 16257 ] |
Fridge/Freezer was delivered by ABI, the doors were omited from the order and will now take another 2 - 3 weeks for delivery. Dougie has spoken to ABI and confirmed that the doors come with an integral cabinet.
Show
Ann Johnston (Inactive)
added a comment - Fridge/Freezer was delivered by ABI, the doors were omited from the order and will now take another 2 - 3 weeks for delivery. Dougie has spoken to ABI and confirmed that the doors come with an integral cabinet.
| Assignee | Adrienne Barwell [ adrienne ] | Claire Folland [ claire ] |
| Parts in | 08/Jun/11 1:19 PM | |
| Park | surf bay brean | Sunnybank |
| Reporter | Ann Johnston [ ccadmin ] | Adrienne Barwell [ adrienne ] |
| Due Date | 2011-07-26 00:00:00.0 | |
| Category | Parts Only | |
| Workflow | New Chargeable Parts [ 47811 ] | Surfbay [ 48512 ] |
| Key |
|
|
| Project | Chargeable Parts [ 10030 ] | ABI [ 10014 ] |
| Issue Type | Parts required [ 20 ] | Chargeable (4 weeks) [ 14 ] |
| Customer Code | SUNN04 |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Priority | Normal [ 21 ] | Critical [ 24 ] |
Alan called again today as ABI have said that they have received the doors on friday 29-07-11 and they would get them straight out to us- as of yet we have not received them, I have called ABI today and they are getting back to me.
I have set an alarm for myself to call Alan in the morning with an answer.
I have set an alarm for myself to call Alan in the morning with an answer.
Show
Linda Trunkfield (Inactive)
added a comment - Alan called again today as ABI have said that they have received the doors on friday 29-07-11 and they would get them straight out to us- as of yet we have not received them, I have called ABI today and they are getting back to me.
I have set an alarm for myself to call Alan in the morning with an answer.
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 3/Aug/11 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Issue Type | Chargeable (4 weeks) [ 14 ] | Agreed Date/ End of season [ 18 ] |
| Priority | Critical [ 24 ] | Low [ 22 ] |
fridge and fridge housing fitted,
fridge housing doors were wrong style, Claire to Contact ABI
fridge housing doors were wrong style, Claire to Contact ABI
Show
Adrienne Barwell (Inactive)
added a comment - fridge and fridge housing fitted,
fridge housing doors were wrong style, Claire to Contact ABI
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 48512 ] | Copy of Surfbay [ 51421 ] |
| Workflow | Copy of Surfbay [ 51421 ] | Surfbay [ 58850 ] |
| Workflow | Surfbay [ 58850 ] | Manufacturers ver 2.0 [ 93695 ] |
| Workflow | Manufacturers ver 2.0 [ 93695 ] | Manufacturers ver 2.1 [ 120191 ] |
| Workflow | Manufacturers ver 2.1 [ 120191 ] | Manufacturers ver 2.2 [ 137960 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
37m 58s | 1 | ccadmin | 27/Apr/11 11:00 AM | |||||
|
10s | 1 | ccadmin | 27/Apr/11 11:00 AM | |||||
|
26d 3h 23m | 1 | ccadmin | 23/May/11 2:24 PM | |||||
|
49d 22h 56m | 1 | Adrienne Barwell (Inactive) | 12/Jul/11 1:21 PM | |||||
|
5s | 1 | Adrienne Barwell (Inactive) | 12/Jul/11 1:21 PM | |||||
|
16d 22h 1m | 1 | Adrienne Barwell (Inactive) | 29/Jul/11 11:22 AM | |||||
|
9s | 1 | Adrienne Barwell (Inactive) | 29/Jul/11 11:22 AM | |||||
|
10d 2h 13m | 1 | Adrienne Barwell (Inactive) | 08/Aug/11 1:36 PM | |||||
|
38d 19h 44m | 1 | Claire Folland | 16/Sep/11 9:21 AM |
