Details
-
Type:
Grill
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Status: Complete
-
Priority:
Critical
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Resolution: Completed
-
Labels:None
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Responsibility:Manufacturer Attending
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Plot:Private land
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Serial:1790726
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Manufacturer:ABI
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Model:Elan
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Year:2016
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Size:32x12
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ID Number:W0016315//R0020175// R0021558
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Status Colour:
Complete
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Stock_Number:32384
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Times Scheduled:1
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Park_Company:Angela Pooley Private Land
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Park_Postcode:PL32 9TU
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Park_Phone:01840 213206
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Park_Email:angelaruthpooley@gmail.com
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Park_Code:0000
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Park_Key_Account:No
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SLA Status:
-
SLA: Open Jobs Overdue Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | PL32 9TU | |
| Park_Code | 0000 | |
| Park_Key_Account | No |
| Attachment | screenshot-1.png [ 139939 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | screenshot-2.png [ 139942 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-3.png [ 140004 ] |
| ID Number | W0016315 |
| Attachment | screenshot-4.png [ 141978 ] |
| Park_Contact |
| Park_Address |
| Park_City |
| Park_Address2 |
| Park_Email |
| Assignee | Debbie Bartlett [ debbieb ] | Isabel Smith [ monica ] |
| Attachment | Email to Amy.png [ 148423 ] |
| Assignee | Isabel Smith [ monica ] | Adrienne Barwell [ adrienne ] |
| Attachment | ABI Warranty Claim.png [ 162311 ] |
| Priority | Normal [ 21 ] | Critical [ 24 ] |
| Attachment | ABI Refferal.png [ 163855 ] |
| ID Number | W0016315 | W0016315//R0020175 |
| Summary | Owner has reported by phone - Gas oven and grill will not stay alight. | Owner has reported by phone - Gas oven and grill will not stay alight. The cooker is now only heating up/burning food at the back of the oven and the front but not cooking anything in the middle. |
| Summary | Owner has reported by phone - Gas oven and grill will not stay alight. The cooker is now only heating up/burning food at the back of the oven and the front but not cooking anything in the middle. | Owner has reported by phone - Gas oven and grill will not stay alight. The cooker is now only heating up/burning food at the back of the oven and the front but not cooking anything in the middle. Please update the customer directly. |
| Park_Contact |
| Park_Address |
| Park_City |
| Park_Address2 |
| Park_Email |
| Attachment | SF00009237.jpg [ 169644 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Attachment | ABI Resubmitted Claim 2.png [ 169706 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| ID Number | W0016315//R0020175 | W0016315//R0020175// R0021558 |
| Attachment | ABI Acknowledgedment.png [ 169757 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Attachment | Email from Supplier to AMY.png [ 169774 ] |
| Park_Contact |
| Park_Address |
| Park_City |
| Park_Address2 |
| Attachment | Email to Angela.png [ 169799 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Isabel Smith [ monica ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |