ABI
  1. ABI
  2. ABI-11701

Owner has reported by phone - Gas oven and grill will not stay alight. The cooker is now only heating up/burning food at the back of the oven and the front but not cooking anything in the middle. Please update the customer directly.

        Details

        • Type: Grill Grill
        • Status: Complete
        • Priority: Critical Critical
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          Private land
        • Serial:
          1790726
        • Manufacturer:
          ABI
        • Model:
          Elan
        • Year:
          2016
        • Size:
          32x12
        • ID Number:
          W0016315//R0020175// R0021558
        • Status Colour:
          Complete Complete
        • Stock_Number:
          32384
        • Times Scheduled:
          1
        • Park_Company:
           Angela Pooley Private Land
        • Park_Postcode:
          PL32 9TU
        • Park_Phone:
          01840 213206
        • Park_Email:
          angelaruthpooley@gmail.com
        • Park_Code:
          0000
        • Park_Key_Account:
          No
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. SF00009237.jpg
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        2. screenshot-4.png
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        3. screenshot-3.png
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        4. screenshot-2.png
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        5. screenshot-1.png
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        6. Email to Angela.png
          484 kB
        7. Email to Amy.png
          395 kB
        8. Email from Supplier to AMY.png
          315 kB
        9. ABI Warranty Claim.png
          347 kB
        10. ABI Resubmitted Claim 2.png
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        11. ABI Refferal.png
          369 kB
        12. ABI Acknowledgedment.png
          356 kB

          Activity

          Isabel Smith
          14/Jul/17 11:55 AM
          Isabel Smith
          Resolved
          Status Change
          Isabel Smith
          Complete
          3 seconds
          Isabel Smith
          14/Jul/17 11:55 AM
          Adrienne Barwell
           
          Assigned
          Isabel Smith
           
          3 seconds
          Isabel Smith
          14/Jul/17 11:55 AM
          Adrienne Barwell
          Engineer Scheduled
          Status Change
          Adrienne Barwell
          Resolved
          4 seconds
          Isabel Smith
          14/Jul/17 11:55 AM
          Adrienne Barwell
          Worksheet Issued
          Status Change
          Adrienne Barwell
          Engineer Scheduled
          3 weeks and 2 days and 2 hours and 51 minutes and 14 seconds
          Isabel Smith
          21/Jun/17 9:04 AM
          Adrienne Barwell
          Acknowledged
          Status Change
          Adrienne Barwell
          Worksheet Issued
          1 second
          Isabel Smith
          21/Jun/17 9:04 AM
          Adrienne Barwell
          Submitted
          Status Change
          Adrienne Barwell
          Acknowledged
          17 hours and 14 minutes and 14 seconds
          Isabel Smith
          20/Jun/17 3:50 PM
          Adrienne Barwell
          Reopened
          Status Change
          Adrienne Barwell
          Submitted
          2 minutes and 21 seconds
          Isabel Smith
          20/Jun/17 3:47 PM
          Adrienne Barwell
          Resolved
          Status Change
          Adrienne Barwell
          Reopened
          3 seconds
          Isabel Smith
          20/Jun/17 3:47 PM
          Adrienne Barwell
          Rejected
          Status Change
          Adrienne Barwell
          Resolved
          3 seconds
          Isabel Smith
          20/Jun/17 3:47 PM
          Adrienne Barwell
          Acknowledged
          Status Change
          Adrienne Barwell
          Rejected
          2 months and 1 week and 6 hours and 40 minutes and 6 seconds
          Adrienne Barwell
          13/Apr/17 9:07 AM
          Isabel Smith
           
          Assigned
          Adrienne Barwell
           
          1 month and 6 days and 22 hours and 38 minutes and 48 seconds
          Adrienne Barwell
          06/Mar/17 10:28 AM
          Debbie Bartlett
           
          Assigned
          Isabel Smith
           
          1 month and 1 week and 3 days and 17 hours and 38 minutes and 37 seconds
          Debbie Bartlett
          23/Jan/17 4:50 PM
          Debbie Bartlett
          Submitted
          Status Change
          Debbie Bartlett
          Acknowledged
          2 hours and 39 minutes and 9 seconds
          Transition Owner Before Transition Transition After Transition Response Time
          Debbie Bartlett
          23/Jan/17 2:10 PM
          Debbie Bartlett
          Open
          Status Change
          Debbie Bartlett
          Submitted
          1 minute and 37 seconds

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: