ABI
  1. ABI
  2. ABI-1216

The lounge pelmets are bent and warped

        Details

        • Type: Mattress (8 Weeks) Mattress (8 Weeks)
        • Status: Complete
        • Priority: Critical Critical
        • Resolution: Completed
        • Labels:
          None
        • Customer Code:
          DURD01
        • Park:
          Durdle Door Holiday Park
        • Postcode:
          BH20 5PU
        • Responsibility:
          Manufacturer Attending
        • Plot:
          D15
        • Serial:
          1470313
        • Model:
          Derwent
        • Size:
          36x12
        • ID Number:
          ARF9253
        • Status Colour:
          Complete Complete
        • Park_Company:
           Not defined
        • SLA Status:

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		8m 51s 1 Claire Folland 16/Aug/11 10:42 AM
          Submitted Submitted Acknowledged Acknowledged
          		23d 23h 43m 1 Lorraine Pryor (Inactive) 09/Sep/11 10:25 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		31m 57s 1 Lorraine Pryor (Inactive) 09/Sep/11 10:57 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		5s 1 Lorraine Pryor (Inactive) 09/Sep/11 10:57 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		3s 1 Lorraine Pryor (Inactive) 09/Sep/11 10:57 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		34d 22h 52m 1 Adrienne Barwell (Inactive) 14/Oct/11 9:50 AM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		24d 7h 23m 1 Lorraine Pryor (Inactive) 07/Nov/11 4:13 PM
          Resolved Resolved Complete Complete
          		9s 1 Lorraine Pryor (Inactive) 07/Nov/11 4:13 PM
          Adrienne Barwell (Inactive) made changes -
          Workflow Manufacturers ver 2.1 [ 120217 ] Manufacturers ver 2.2 [ 137985 ]
          Adrienne Barwell (Inactive) made changes -
          Workflow Manufacturers ver 2.0 [ 93742 ] Manufacturers ver 2.1 [ 120217 ]
          Mark Lock (Inactive) made changes -
          Workflow Surfbay [ 58875 ] Manufacturers ver 2.0 [ 93742 ]
          Mark Lock (Inactive) made changes -
          Workflow Copy of Surfbay [ 51586 ] Surfbay [ 58875 ]
          Mark Lock (Inactive) made changes -
          Workflow Surfbay [ 49177 ] Copy of Surfbay [ 51586 ]
          Lorraine Pryor (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Lorraine Pryor (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Adrienne Barwell (Inactive) made changes -
          Priority High [ 23 ] Critical [ 24 ]
          Adrienne Barwell (Inactive) made changes -
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Hide
          Permalink
          Claire Folland added a comment -
          chased for an update
          Show
          Claire Folland added a comment - chased for an update
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] High [ 23 ]
          Lorraine Pryor (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Lorraine Pryor (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Lorraine Pryor (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Hide
          Permalink
          Lorraine Pryor (Inactive) added a comment -
          DIANE HAS CONFIRMED THATSUPPLIER IN DIRECT CONTACT WITH OWNERS TO ARRANGE VISIT- AS OF 25/08/11
          Show
          Lorraine Pryor (Inactive) added a comment - DIANE HAS CONFIRMED THATSUPPLIER IN DIRECT CONTACT WITH OWNERS TO ARRANGE VISIT- AS OF 25/08/11
          Lorraine Pryor (Inactive) made changes -
          ID Number ARF9253
          Lorraine Pryor (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Claire Folland added a comment -
          chased Diane for an acknowledgement
          Show
          Claire Folland added a comment - chased Diane for an acknowledgement
          Hide
          Permalink
          Claire Folland added a comment -
          submitted into ABI
          Show
          Claire Folland added a comment - submitted into ABI
          Claire Folland made changes -
          Field Original Value New Value
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Claire Folland added a comment -
          customer is not happy with repairs carried out, would like to be there when engineer re-attends
          Show
          Claire Folland added a comment - customer is not happy with repairs carried out, would like to be there when engineer re-attends
          Claire Folland created issue -

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: