ABI
  1. ABI
  2. ABI-12476

water pump fault, the boiler is displaying an “L1” fault which is flow temperature overheat (there is no sign of circulation from the water pump) (there is power to the pump)

    Details

    • Type: Boiler (2 Weeks) Boiler (2 Weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      RTM
    • Plot:
      Golden Sands 12
    • Hire_or_Retail:
      Retail
    • Serial:
      1732103
    • Manufacturer:
      ABI
    • Model:
      Oakley
    • Year:
      2017
    • ID Number:
      R0018112
    • Status Colour:
      Complete Complete
    • Stock_Number:
      32766
    • Times Scheduled:
      1
    • Park_Company:
       Holiday Resort Unity
    • Park_Postcode:
      TA8 2RB
    • Park_Contact:
      Elly Peters
    • Park_Phone:
      01278 751602
    • Park_Email:
    • Park_Code:
      UNIT01
    • Additional Contact Details:
      Stacey
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. ACK.png
      193 kB
    2. claim re-submitted.png
      92 kB
    3. CLAIM SUBMITTED.png
      92 kB
    4. hire fleet.png
      94 kB
    5. response to Stacey.png
      87 kB
    6. screenshot-1.png
      147 kB
    7. updated Stacey.png
      88 kB
    8. updated Stacey.png
      84 kB

      Activity

      Adrienne Barwell (Inactive) created issue -
      Adrienne Barwell (Inactive) made changes -
      Field Original Value New Value
      Park_Contact Stacey
      Park_Postcode TA8 2RB
      Park_Email aftersales@hru.co.uk
      Park_Phone 01278 751602
      Park_Code UNIT01
      Park_Key_Account Yes
      Park_Address2 Coast Road, Brean
      Park_City Burnham on Sea
      Park_Address Holiday Resort Unity
      Adrienne Barwell (Inactive) made changes -
      Stock_Number 1732103 32766
      Adrienne Barwell (Inactive) made changes -
      Attachment response to Stacey.png [ 150175 ]
      Adrienne Barwell (Inactive) made changes -
      Assignee Adrienne Barwell [ adrienne ] Charleen Sibley [ charleen sibley ]
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Critical [ 24 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment hire fleet.png [ 150176 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment CLAIM SUBMITTED.png [ 150178 ]
      Adrienne Barwell (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment updated Stacey.png [ 150179 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment updated Stacey.png [ 150181 ]
      Adrienne Barwell (Inactive) made changes -
      Attachment claim re-submitted.png [ 150341 ]
      Claire Folland made changes -
      Attachment ACK.png [ 150361 ]
      Claire Folland made changes -
      ID Number R0018112
      Claire Folland made changes -
      Attachment screenshot-1.png [ 150362 ]
      Adrienne Barwell (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Adrienne Barwell (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Adrienne Barwell (Inactive) made changes -
      Assignee Charleen Sibley [ charleen sibley ] Adrienne Barwell [ adrienne ]
      Adrienne Barwell (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]

        People

        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated:
            Resolved: