ABI
  1. ABI
  2. ABI-13320

Park Report - The grill will not stay alight, it seems to get very hot very quickly and then cuts off.

    Details

    • Type: Grill Grill
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      RTM
    • Plot:
      H1
    • Hire_or_Retail:
      Hire_fleet
    • Serial:
      1721276
    • Manufacturer:
      Swift
    • Model:
      Summer Breeze Deluxe
    • Year:
      2016
    • Size:
      36 X 12
    • ID Number:
      R0020753
    • Status Colour:
      Complete Complete
    • Stock_Number:
      32371
    • Times Scheduled:
      1
    • Park_Company:
       Sandyholme Holiday Park - WDLH
    • Park_Postcode:
      DT2 8HZ
    • Park_Contact:
      Jen Talbot
    • Park_Phone:
      01305 852677
    • Park_Email:
      Sandyholme@wdlh.co.uk
    • Park_Code:
      SAND04
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. Email to Park.png
      349 kB
    2. Email to Park.png
      356 kB
    3. Email from Park.png
      412 kB
    4. ABI Submitted.png
      221 kB
    5. ABI Referral.png
      264 kB

      Activity

      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      6m 52s 1 Summer Stangroom (Inactive) 31/May/17 2:58 PM
      Submitted Submitted Acknowledged Acknowledged
      5d 22h 2m 1 Summer Stangroom (Inactive) 06/Jun/17 1:00 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      4d 1h 39m 1 Summer Stangroom (Inactive) 10/Jun/17 2:40 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      102d 18h 39m 1 Claire Folland 21/Sep/17 9:20 AM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      4s 1 Claire Folland 21/Sep/17 9:20 AM
      Resolved Resolved Complete Complete
      3s 1 Claire Folland 21/Sep/17 9:20 AM
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 29/Aug/17
      Plot
      Hide
      Claire Folland added a comment -
      phoned ABI, they have advised this was completed 29-8-17
      Show
      Claire Folland added a comment - phoned ABI, they have advised this was completed 29-8-17
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Critical [ 24 ]
      Adrienne Barwell (Inactive) made changes -
      Responsibility Undecided [ 10040 ] RTM [ 10043 ]
      Summer Stangroom (Inactive) made changes -
      Assignee Summer Stangroom [ summer ] Rose Crisp [ rose ]
      Summer Stangroom (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Summer Stangroom (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Summer Stangroom (Inactive) made changes -
      Attachment Email to Park.png [ 166607 ]
      Hide
      Summer Stangroom (Inactive) added a comment -
      ABI have ack this and referred to the supplier, see attached.
      I have updated the park to let them know, see attached.
      Show
      Summer Stangroom (Inactive) added a comment - ABI have ack this and referred to the supplier, see attached. I have updated the park to let them know, see attached.
      Summer Stangroom (Inactive) made changes -
      Attachment ABI Referral.png [ 166601 ]
      Summer Stangroom (Inactive) made changes -
      ID Number R0020753
      Summer Stangroom (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Summer Stangroom (Inactive) made changes -
      Attachment Email to Park.png [ 165553 ]
      Summer Stangroom (Inactive) made changes -
      Attachment ABI Submitted.png [ 165552 ]
      Hide
      Summer Stangroom (Inactive) added a comment -
      Received an email from the park with this issue, see attached.
      I have made a claim and submitted it through to Swift, see attached.
      I have also updated the park, see attached.
      Show
      Summer Stangroom (Inactive) added a comment - Received an email from the park with this issue, see attached. I have made a claim and submitted it through to Swift, see attached. I have also updated the park, see attached.
      Summer Stangroom (Inactive) made changes -
      Attachment Email from Park.png [ 165549 ]
      Summer Stangroom (Inactive) made changes -
      Field Original Value New Value
      Park_Contact Mr M Smeaton
      Park_Postcode DT2 8HZ
      Park_Phone 01305 852677
      Park_Code SAND04
      Park_Key_Account Yes
      Park_Address2 Moreton Road, Owermoigne
      Park_City Dorchester
      Park_Address Sandyholme Holiday ParkMoreton Road
      Summer Stangroom (Inactive) created issue -

        People

        • Watchers:
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          Dates

          • Created:
            Updated:
            Resolved:
            Work Scheduled: