Details
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Type:
Electrical Faults (2 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:WOOL01
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Park:Cleavewood
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Postcode:EX34 7HJ
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Responsibility:Manufacturer Attending
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Plot:CL 11
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Serial:1452178
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Model:Vista
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Size:28x12
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ID Number:ARE60503
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | Towel rail | Towel rail panel heater is faulty |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | screenshot-1.jpg [ 19129 ] |
| Priority | Normal [ 21 ] | Critical [ 24 ] |
| Attachment | screenshot-2.jpg [ 19147 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 31/Oct/11 | |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| ID Number | ARE60503 |
| Attachment | screenshot-3.jpg [ 19289 ] |
| Resolution | Completed [ 1 ] | |
| Status | Engineer Visit Rescheduled [ 10010 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Resolution | Completed [ 1 ] |
| Attachment | screenshot-4.jpg [ 19967 ] |
| Resolution | Completed [ 1 ] | |
| Status | Reopened [ 4 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 49881 ] | Copy of Surfbay [ 51159 ] |
| Workflow | Copy of Surfbay [ 51159 ] | Surfbay [ 58432 ] |
| Workflow | Surfbay [ 58432 ] | Manufacturers ver 2.0 [ 93259 ] |
| Workflow | Manufacturers ver 2.0 [ 93259 ] | Manufacturers ver 2.1 [ 119713 ] |
| Workflow | Manufacturers ver 2.1 [ 119713 ] | Manufacturers ver 2.2 [ 137522 ] |