Details
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Type:
Chargeable (6 weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:rive02
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Park:River Valley Country Park
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Postcode:TR20 9ER
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Responsibility:SurfBay Attending
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Plot:unknown
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Serial:1454173
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Model:Vista
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Size:36x12x3
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ID Number:081482
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Status Colour:
Complete
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Order No:AS7495/78005
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Park_Company:Not defined
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SLA Status:
Issue Links
- Same Van
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QUOT-417
front bottom panel required with cappings
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- Assessment Sheet Issued
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Activity
| Issue Type | Structure/Wallboard/Floor/Ceiling/Gutters (6 Weeks) [ 6 ] | Chargeable (4 weeks) [ 14 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
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Adrienne Barwell (Inactive)
added a comment -
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<p>I have requested that the panel is put into a vista that will be going to River Valley awaiting confirmation from ABI as to whether they can do this.</p>
Show
Adrienne Barwell (Inactive)
added a comment - <p>I have requested that the panel is put into a vista that will be going to River Valley awaiting confirmation from ABI as to whether they can do this.</p>
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
order ack received
Show
Adrienne Barwell (Inactive)
added a comment - order ack received
| Attachment | screenshot-5.jpg [ 21745 ] |
| ID Number | 081482 |
Dan has advised that the panel usually takes three weeks to arrive but he is trying to get it as a matter of urgency.
Show
Adrienne Barwell (Inactive)
added a comment - Dan has advised that the panel usually takes three weeks to arrive but he is trying to get it as a matter of urgency.
| Attachment | screenshot-6.jpg [ 21746 ] |
Called Daniel at ABI and he has advised me that this is now showing as complete on his paperwork, and that the panel has gone into the other van as requested.
Ade has asked me to do a worksheet now for this.
Ade has asked me to do a worksheet now for this.
Show
Lorraine Pryor (Inactive)
added a comment - Called Daniel at ABI and he has advised me that this is now showing as complete on his paperwork, and that the panel has gone into the other van as requested.
Ade has asked me to do a worksheet now for this.
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Serial | 11454173 | 1454173 |
| Attachment | screenshot-7.jpg [ 22050 ] |
| Work Scheduled | 20/Feb/12 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
This is the wrong panel - should be a front panel not a side panel. Will contact ABI and advise.
Show
Adrienne Barwell (Inactive)
added a comment - This is the wrong panel - should be a front panel not a side panel. Will contact ABI and advise.
E-mailed Diane regarding the panel
Show
Adrienne Barwell (Inactive)
added a comment - E-mailed Diane regarding the panel
| Attachment | screenshot-8.jpg [ 22403 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
Dan from ABI has advised that another panel is now on order for this unit
Show
Adrienne Barwell (Inactive)
added a comment - Dan from ABI has advised that another panel is now on order for this unit
| Attachment | screenshot-9.jpg [ 22488 ] |
| Priority | Normal [ 21 ] | High [ 23 ] |
Chased Daniel for the panel
Show
Adrienne Barwell (Inactive)
added a comment - Chased Daniel for the panel
| Attachment | screenshot-10.jpg [ 23320 ] |
| Priority | High [ 23 ] | Critical [ 24 ] |
| Parts in | 04/Apr/12 3:50 PM | |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Resolution | Completed [ 1 ] | |
| Status | Parts Recieved [ 10003 ] | Resolved [ 5 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 65232 ] | Manufacturers ver 2.0 [ 94119 ] |
| Workflow | Manufacturers ver 2.0 [ 94119 ] | Manufacturers ver 2.1 [ 120598 ] |
| Workflow | Manufacturers ver 2.1 [ 120598 ] | Manufacturers ver 2.2 [ 138337 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
28s | 1 | Adrienne Barwell (Inactive) | 17/Jan/12 3:36 PM | |||||
|
24s | 1 | Adrienne Barwell (Inactive) | 17/Jan/12 3:36 PM | |||||
|
2s | 1 | Lorraine Pryor (Inactive) | 13/Feb/12 2:37 PM | |||||
|
22h 56m | 1 | Adrienne Barwell (Inactive) | 14/Feb/12 1:34 PM | |||||
|
6d 22h 2m | 1 | Adrienne Barwell (Inactive) | 21/Feb/12 11:36 AM | |||||
|
6s | 1 | Adrienne Barwell (Inactive) | 21/Feb/12 11:36 AM | |||||
|
1d 21h 19m | 1 | Adrienne Barwell (Inactive) | 23/Feb/12 8:55 AM | |||||
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17d 59m | 2 | Adrienne Barwell (Inactive) | 23/Feb/12 8:56 AM | |||||
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7s | 2 | Adrienne Barwell (Inactive) | 23/Feb/12 8:56 AM | |||||
|
51d 3h 56m | 2 | Claire Folland | 04/Apr/12 3:50 PM | |||||
|
3m 1s | 1 | Claire Folland | 04/Apr/12 3:53 PM | |||||
|
57d 23h 1m | 1 | Claire Folland | 01/Jun/12 2:55 PM |
