Details
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Type:
Plumbing Leak (2 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:warm01
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Park:Warmwell Caravan Park
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Postcode:DT2 8JD
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Responsibility:RTM
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Plot:32
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Serial:1470258
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Model:Derwent
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Size:36x12
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Status Colour:
Complete
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Park_Company:Not defined
Description
Boiler has a small leak on the back of the valve, rob has had a look at it but cant cure it.
They would like a urgent visit.
Site took van jan , but customer taken over easter.
They would like a urgent visit.
Site took van jan , but customer taken over easter.
Activity
| Field | Original Value | New Value |
|---|---|---|
| Plot | 32 | |
| Customer Code | warm01 | |
| Due Date | 2011-04-04 00:00:00.0 | 2012-05-04 00:00:00.0 |
| Priority | Normal [ 21 ] | Critical [ 24 ] |
| Issue Type | Upholstery/bedding/curtains/mattress (8 weeks) [ 12 ] | Plumbing (3 Weeks) [ 7 ] |
| Description | Lounge net curtain bottom edge is frayed, pictures attached |
Boiler has a small leak on the back of the valve, rob has had a look at it but cant cure it. They would like a urgent visit. Site took van jan , but customer taken over easter. |
| ID Number | ARF8546 |
| Attachment | abi -1794.docx [ 24139 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | screenshot-1.jpg [ 24140 ] |
| Attachment | screenshot-2.jpg [ 24177 ] |
Hide
Claire Folland
added a comment -
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emailed Diane to see if she has a record of this on her system as we have not received an acknowledgement
Show
Claire Folland
added a comment - emailed Diane to see if she has a record of this on her system as we have not received an acknowledgement
spoke to Rob, he thinks it was a frost issue and he has managed to fix it
Show
Claire Folland
added a comment - spoke to Rob, he thinks it was a frost issue and he has managed to fix it
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 66416 ] | Manufacturers ver 2.0 [ 94292 ] |
| Workflow | Manufacturers ver 2.0 [ 94292 ] | Manufacturers ver 2.1 [ 120715 ] |
| Workflow | Manufacturers ver 2.1 [ 120715 ] | Manufacturers ver 2.2 [ 138452 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
8m 23s | 1 | Lorraine Pryor (Inactive) | 13/Apr/12 3:08 PM | |||||
|
27d 19h 8m | 1 | Claire Folland | 11/May/12 10:16 AM | |||||
|
5s | 1 | Claire Folland | 11/May/12 10:16 AM | |||||
|
21d 4h 39m | 1 | Claire Folland | 01/Jun/12 2:55 PM |
