Details
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Type:
Plumbing Leak (2 Weeks)
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Status: Complete
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Priority:
Critical
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Resolution: Completed
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Labels:None
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Customer Code:UNIT01
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Park:Unity Farm
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Postcode:TA8 2RB
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Responsibility:Manufacturer Attending
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Plot:652
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Serial:1470314
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Model:Derwent
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Size:36x12
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ID Number:ARE63638
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Status Colour:
Complete
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Park_Company:Not defined
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | Submitted [ 10001 ] |
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Adrienne Barwell (Inactive)
added a comment -
Permalink
This van is occupied, site advise this is really urgent
Show
Adrienne Barwell (Inactive)
added a comment - This van is occupied, site advise this is really urgent
| Priority | Normal [ 21 ] | Critical [ 24 ] |
| ID Number | ARE63396 |
| Attachment | screenshot-1.jpg [ 24872 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Parts in | 01/May/12 10:52 AM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 22/May/12 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
ABI attending in the next 2-3 weeks
Show
Claire Folland
added a comment - ABI attending in the next 2-3 weeks
chased Diane for an update
Show
Claire Folland
added a comment - chased Diane for an update
| Attachment | screenshot-2.jpg [ 25441 ] |
| Attachment | screenshot-3.jpg [ 25442 ] |
| ID Number | ARE63396 | ARE63638 |
Diane has advised replacement parts have had to be ordered, she can not send an engineer untill parts are in stock, she will chase the supplier
Show
Claire Folland
added a comment - Diane has advised replacement parts have had to be ordered, she can not send an engineer untill parts are in stock, she will chase the supplier
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Resolution | Completed [ 1 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | screenshot-4.jpg [ 25512 ] |
| Parts in | 01/May/12 10:52 AM | 15/May/12 10:52 AM |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Work Scheduled | 22/May/12 | 14/May/12 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
Diane has advised an engineer attended yesterday and replaced the toilet
Show
Claire Folland
added a comment - Diane has advised an engineer attended yesterday and replaced the toilet
| Resolution | Completed [ 1 ] | |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Attachment | screenshot-5.jpg [ 25946 ] |
complete by ABI 14-5-12
Show
Claire Folland
added a comment - complete by ABI 14-5-12
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Workflow | Surfbay [ 66657 ] | Manufacturers ver 2.0 [ 93800 ] |
| Workflow | Manufacturers ver 2.0 [ 93800 ] | Manufacturers ver 2.1 [ 120322 ] |
| Workflow | Manufacturers ver 2.1 [ 120322 ] | Manufacturers ver 2.2 [ 138083 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
6m 47s | 1 | Claire Folland | 24/Apr/12 10:35 AM | |||||
|
3s | 1 | Claire Folland | 14/May/12 12:04 PM | |||||
|
3s | 1 | Claire Folland | 14/May/12 12:04 PM | |||||
|
7d 17m | 2 | Claire Folland | 14/May/12 12:04 PM | |||||
|
5s | 2 | Claire Folland | 14/May/12 12:04 PM | |||||
|
1d 1h 17m | 2 | Claire Folland | 15/May/12 1:21 PM | |||||
|
3s | 2 | Claire Folland | 15/May/12 1:21 PM | |||||
|
11s | 2 | Claire Folland | 15/May/12 1:21 PM | |||||
|
13d 1h 12m | 2 | Claire Folland | 15/May/12 1:22 PM | |||||
|
6d 21h 14m | 1 | Claire Folland | 22/May/12 10:36 AM |
