ABI
  1. ABI
  2. ABI-18721

Radiator in the main bathroom has leaked antifreeze - the van has come straight from factory and not been connected up

        Details

        • Type: Plumbing Leak (2 Weeks) Plumbing Leak (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Undecided
        • Plot:
          Sales
        • Serial:
          1970003
        • Manufacturer:
          ABI
        • Model:
          Beverley
        • ID Number:
          W0073594
        • Status Colour:
          Complete Complete
        • Stock_Number:
          35349
        • Times Scheduled:
          1
        • Park_Company:
           Surf Bay Leisure (Winkleigh)
        • Park_Postcode:
          EX19 8DW
        • Park_Phone:
          01837 680100
        • Park_Email:
          warranty@surfbay.co.uk
        • Park_Code:
          SURF99
        • Park_Key_Account:
          No
        • SLA Status:
        1. abi ack claim.png
          438 kB
        2. abi ack claim.png
          428 kB
        3. abi claim.png
          236 kB
        4. abi complete the claim.png
          397 kB
        5. Beverley1.jpg
          75 kB
        6. beverley2.jpg
          83 kB
        7. beverley3.jpg
          63 kB
        8. beverley4.jpg
          83 kB
        9. beverley5.jpg
          114 kB

          Issue Links

          Customer Problem with

          Plumbing Leak (2 Weeks) - Plumbing Leaks SBHP-655 van has suffered leak from radiator valve

          • Normal - Normal Priority
          • Awaiting Quote

            Activity

            Ascending order - Click to sort in descending order
            Charleen Sibley created issue -
            Charleen Sibley made changes -
            Field Original Value New Value
            Park_Postcode EX19 8DW
            Park_Email warranty@surfbay.co.uk
            Park_Phone 01837 680100
            Park_Code SURF99
            Park_Key_Account No
            Park_Address Surf Bay Leisure (Winkleigh)
            Hide
            Permalink
            Charleen Sibley added a comment -
            Submitted through to ABI.
            Show
            Charleen Sibley added a comment - Submitted through to ABI.
            Charleen Sibley made changes -
            Attachment abi claim.png [ 249003 ]
            Charleen Sibley made changes -
            Attachment beverley5.jpg [ 249004 ]
            Attachment beverley4.jpg [ 249005 ]
            Attachment beverley3.jpg [ 249006 ]
            Attachment beverley2.jpg [ 249007 ]
            Attachment Beverley1.jpg [ 249008 ]
            Charleen Sibley made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Charleen Sibley made changes -
            Link This issue Customer Problem with SBHP-655 [ SBHP-655 ]
            Hide
            Permalink
            Charleen Sibley added a comment -
            W0073594 - Acknowledged by ABI
            Show
            Charleen Sibley added a comment - W0073594 - Acknowledged by ABI
            Charleen Sibley made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Charleen Sibley made changes -
            Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
            Charleen Sibley made changes -
            Times Scheduled 0 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 05/Jul/19
            Plot
            Charleen Sibley made changes -
            ID Number W0073594
            Charleen Sibley made changes -
            Attachment abi ack claim.png [ 249242 ]
            Hide
            Permalink
            Charleen Sibley added a comment -
            ABI have ordered the parts
            Show
            Charleen Sibley added a comment - ABI have ordered the parts
            Charleen Sibley made changes -
            Attachment abi ack claim.png [ 249972 ]
            Charleen Sibley made changes -
            Attachment abi complete the claim.png [ 251400 ]
            Hide
            Permalink
            Charleen Sibley added a comment -
            ABI have completed this 10.7.19
            Show
            Charleen Sibley added a comment - ABI have completed this 10.7.19
            Charleen Sibley made changes -
            Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Charleen Sibley made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		17m 36s 1 charleen sibley 19/Jun/19 4:50 PM
            Submitted Submitted Acknowledged Acknowledged
            		1d 19h 1 charleen sibley 21/Jun/19 11:50 AM
            Acknowledged Acknowledged Worksheet Issued Worksheet Issued
            		8s 1 charleen sibley 21/Jun/19 11:50 AM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		6s 1 charleen sibley 21/Jun/19 11:50 AM
            Engineer Scheduled Engineer Scheduled Resolved Resolved
            		21d 22h 49m 1 charleen sibley 13/Jul/19 10:40 AM
            Resolved Resolved Complete Complete
            		2s 1 charleen sibley 13/Jul/19 10:40 AM

              People

              • Assignee:
                Charleen Sibley
                Reporter:
                Charleen Sibley
                Participants:
              • Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Work Scheduled: