Details
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Type:
Internal Issues (1 Week)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:S79 ASH
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Hire_or_Retail:Retail
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Serial:1575431
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Manufacturer:ABI
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Model:Ambleside
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Year:2022
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Size:40 x 13
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ID Number:W0178910
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Status Colour:
Complete
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Stock_Number:39246
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Times Scheduled:1
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Park_Company:Warmwell caravan Park
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Park_Postcode:DT2 8JD
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Park_Phone:01305 852313
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Park_Email:stay@warmwellcaravanpark.co.uk
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Park_Code:warm01
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Park_Key_Account:No
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | DT2 8JD | |
| Park_Email | stay@warmwellcaravanpark.co.uk | |
| Park_Phone | 01305 852313 | |
| Park_Code | warm01 | |
| Park_Key_Account | No | |
| Park_Address2 | Warmwell | |
| Park_City | Dorchester | |
| Park_Address | Warmwell Caravan Park |
| Attachment | screenshot-1.png [ 343663 ] |
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Heather Barbieri (Inactive)
added a comment -
Permalink
submitted to ABI picked up by ABI engineer Sam
Show
Heather Barbieri (Inactive)
added a comment - submitted to ABI picked up by ABI engineer Sam
| Status | Open [ 1 ] | Submitted [ 10001 ] |
ABI have acknowledged this claim
Show
Heather Barbieri (Inactive)
added a comment - ABI have acknowledged this claim
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| ID Number | W0178910 |
| Attachment | screenshot-2.png [ 344332 ] |
Good Morning,
Claim Number: W0178910
An ABI engineer has attended your van Serial Number: 1575431 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 15PLU0042 x 1 Part: TAP: MIXER INSTINCT INST4E1104
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0178910
An ABI engineer has attended your van Serial Number: 1575431 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 15PLU0042 x 1 Part: TAP: MIXER INSTINCT INST4E1104
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Heather Barbieri (Inactive)
added a comment - Good Morning,
Claim Number: W0178910
An ABI engineer has attended your van Serial Number: 1575431 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 15PLU0042 x 1 Part: TAP: MIXER INSTINCT INST4E1104
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | screenshot-3.png [ 345184 ] |
ABI engineer resolved claim
Show
Lisa Taylor (Inactive)
added a comment - ABI engineer resolved claim
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot | ||
| Parts in | 04/Jan/23 10:59 AM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Heather Barbieri [ heather ] | Lisa Taylor [ lisa ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1m 44s | 1 | Heather Barbieri (Inactive) | 01/Dec/22 9:51 AM | |||||
|
11d 23h 7m | 1 | Heather Barbieri (Inactive) | 13/Dec/22 8:58 AM | |||||
|
55s | 1 | Heather Barbieri (Inactive) | 13/Dec/22 8:59 AM | |||||
|
24d 2h | 1 | Lisa Taylor (Inactive) | 06/Jan/23 10:59 AM | |||||
|
16s | 1 | Lisa Taylor (Inactive) | 06/Jan/23 10:59 AM | |||||
|
9s | 1 | Lisa Taylor (Inactive) | 06/Jan/23 11:00 AM | |||||
|
12s | 1 | Lisa Taylor (Inactive) | 06/Jan/23 11:00 AM | |||||
|
10s | 1 | Lisa Taylor (Inactive) | 06/Jan/23 11:00 AM |
