Details
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Type:
Exterior Panels (8 Weeks)
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Status: Awaiting Customer Info
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:24
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Hire_or_Retail:Retail
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Serial:1862412
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Model:Beaumont
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Year:2022
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Size:42x14
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Status Colour:
Awaiting Customer Info
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Stock_Number:39287
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Times Scheduled:1
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Park_Company:Tanglewood Caravan Park
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Park_Postcode:BH16 6JY
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Park_Phone:01202 632618 / Tina: 07525 394467
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Park_Email:office@tanglewoodparkltd.co.uk - 10am til 2pm -- Monday to Thursday 10am til midday -- Fridays (these times may vary slightly occasionally)
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Park_Code:TANG01
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Park_Key_Account:No
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SLA: Open Jobs Time to:
Description
Lesley 07977040053
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Lampshades/lights (2 weeks) [ 9 ] | Exterior Panels (8 Weeks) [ 26 ] |
| Summary | Discolouration on external panels down one side | Discolouration on exterior panels down one side |
| Attachment | 24s cladding, ..pic b.jpg [ 377855 ] | |
| Attachment | 24s cladding. pic a.jpg [ 377856 ] | |
| Attachment | thumbnail_IMG_3230.jpg [ 377857 ] | |
| Attachment | thumbnail_IMG_3231.jpg [ 377858 ] |
Hide
Eve Colton (Inactive)
added a comment -
Permalink
Awaiting to find out if its near or off side before submitting
Show
Eve Colton (Inactive)
added a comment - Awaiting to find out if its near or off side before submitting
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| Attachment | screenshot-1.png [ 377878 ] |
Submitted to ABI
Show
Eve Colton (Inactive)
added a comment - Submitted to ABI
| ID Number | W0155547 |
| Attachment | screenshot-2.png [ 379637 ] |
Referred to supplier
Show
Eve Colton (Inactive)
added a comment - Referred to supplier
| Assignee | Eve Colton [ eve ] | Claire Folland [ claire ] |
| Description | Lesley 07977040053 |
had a phone call from the customer, the park have been emailed Eve but not heard anything back, phoned ABI, Natalie has advised the suppliers have already been out to assess, parts are on order, when they are ready ABI will take 2 people of the factory line to fit. hopefully this will not be too much longer
updated both park and customer
updated both park and customer
Show
Claire Folland
added a comment - had a phone call from the customer, the park have been emailed Eve but not heard anything back, phoned ABI, Natalie has advised the suppliers have already been out to assess, parts are on order, when they are ready ABI will take 2 people of the factory line to fit. hopefully this will not be too much longer
updated both park and customer
HI Surf,
Hope you’re both well 😊
Claim attached we can book this in for 20th ( next Thursday).
Please can you confirm asap with the owner that this is ok.
Thanks
spoke to both customer and park, they are both happy for this to be done next week, emailed ABI back
Hope you’re both well 😊
Claim attached we can book this in for 20th ( next Thursday).
Please can you confirm asap with the owner that this is ok.
Thanks
spoke to both customer and park, they are both happy for this to be done next week, emailed ABI back
Show
Claire Folland
added a comment - HI Surf,
Hope you’re both well 😊
Claim attached we can book this in for 20th ( next Thursday).
Please can you confirm asap with the owner that this is ok.
Thanks
spoke to both customer and park, they are both happy for this to be done next week, emailed ABI back
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
9m 41s | 1 | Eve Colton (Inactive) | 18/Mar/24 1:06 PM |
