ABI
  1. ABI
  2. ABI-28656

oven is getting too hot, gasman has investigated and says the gas valve has failed

    Details

    • Type: Oven (2 Weeks) Oven (2 Weeks)
    • Status: Parts ordered
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      C15
    • Hire_or_Retail:
      Retail
    • Serial:
      2070237
    • Model:
      Roecliffe
    • Year:
      2022
    • Size:
      37x12
    • ID Number:
       R0219882
    • Status Colour:
      Parts ordered Parts ordered
    • Stock_Number:
      39170
    • Times Scheduled:
      0
    • Park_Company:
       Beer Head Caravan Park
    • Park_Postcode:
      EX12 3AH
    • Park_Phone:
      01297 21107
    • Park_Email:
      office@beer-head.com
    • Park_Code:
      BEER01
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. Capture.JPG
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    2. Capture.JPG
      81 kB
    3. Capture.JPG
      154 kB
    4. Capture.JPG
      170 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Park_Postcode EX12 3AH
      Park_Email office@beer-head.com
      Park_Phone 01297 21107
      Park_Code BEER01
      Park_Key_Account Yes
      Park_Address2 Beer Head
      Park_City Seaton
      Park_Address Beer Head Caravan Park
      Claire Folland made changes -
      Attachment Capture.JPG [ 381230 ]
      Claire Folland made changes -
      Attachment Capture.JPG [ 381231 ]
      Claire Folland made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Hide
      Claire Folland added a comment -
      received email from park, submitted into ABI
      Show
      Claire Folland added a comment - received email from park, submitted into ABI
      Claire Folland made changes -
      ID Number  R0219882
      Claire Folland made changes -
      Attachment Capture.JPG [ 381459 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Claire Folland added a comment -
      Hi Claire

      I have ordered the part to go direct to site.

      Please allow 3-5 working days for delivery.

      You can email the invoice over to us to payment after the repair has been completed.

      For all enquiries regarding this case please quote our reference THFD236995.

      Kind regards

      Sarah Dyson
      CS Advisor
      Show
      Claire Folland added a comment - Hi Claire I have ordered the part to go direct to site. Please allow 3-5 working days for delivery. You can email the invoice over to us to payment after the repair has been completed. For all enquiries regarding this case please quote our reference THFD236995. Kind regards Sarah Dyson CS Advisor
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Attachment Capture.JPG [ 381828 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      1m 43s 1 Claire Folland 07/May/24 3:46 PM
      Submitted Submitted Acknowledged Acknowledged
      2d 20h 18m 1 Claire Folland 10/May/24 12:05 PM
      Acknowledged Acknowledged Parts ordered Parts ordered
      4d 3h 36m 1 Claire Folland 14/May/24 3:42 PM

        People

        • Assignee:
          Claire Folland
          Reporter:
          Claire Folland
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated: