ABI
  1. ABI
  2. ABI-29051

The oven door handle has broken

          Details

          • Type: Oven (2 Weeks) Oven (2 Weeks)
          • Status: Resolved
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Responsibility:
            Manufacturer Attending
          • Plot:
            TM30
          • Hire_or_Retail:
            Hire_fleet
          • Serial:
            2030709
          • Model:
            Wimbledon
          • Year:
            2022
          • Size:
            40x12
          • ID Number:
            W0223020
          • Status Colour:
            Resolved Resolved
          • Stock_Number:
            39161
          • Times Scheduled:
            0
          • Park_Company:
             Meadow Lakes
          • Park_Postcode:
            PL26 7JG
          • Park_Phone:
            1726882540
          • Park_Code:
            MEAD08
          • Park_Key_Account:
            Yes
          • SLA Status:
          1. Capture.JPG
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          2. Capture.JPG
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          3. Capture.JPG
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          4. kingfisher 5..jpg
            142 kB
          5. kingfisher 5.jpg
            94 kB

            Activity

            Ascending order - Click to sort in descending order
            Claire Folland created issue -
            Claire Folland made changes -
            Field Original Value New Value
            Park_Postcode PL26 7JG
            Park_Phone 1726882540
            Park_Code MEAD08
            Park_Key_Account Yes
            Park_Address2 Hewas Water
            Park_City St Austell
            Park_Address Meadow Lakes
            Claire Folland made changes -
            Attachment Capture.JPG [ 385954 ]
            Claire Folland made changes -
            Attachment Capture.JPG [ 385955 ]
            Claire Folland made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Hide
            Permalink
            Claire Folland added a comment -
            received email from park, submitted into ABI
            Show
            Claire Folland added a comment - received email from park, submitted into ABI
            Hide
            Permalink
            Claire Folland added a comment -
            Hi,
             
            You have submitted a warranty claim on the above serial number.
            We are unable to progress with this claim without a photo of the issue. Please send a photo to enable me to look into further.
             
            • The oven door handle has broken
             
            Kind Regards,
            Natalie Darley
             
            Warranty & Customer Services
            ABI (UK) Limited, Swinemoor Lane, Beverley, East Riding of Yorkshire, HU17 0LJ
            Tel: 01482 862976 |Fax: 01482 887009 | Direct Dial: 01482 678000

            emailed park
            Show
            Claire Folland added a comment - Hi,   You have submitted a warranty claim on the above serial number. We are unable to progress with this claim without a photo of the issue. Please send a photo to enable me to look into further.   • The oven door handle has broken   Kind Regards, Natalie Darley   Warranty & Customer Services ABI (UK) Limited, Swinemoor Lane, Beverley, East Riding of Yorkshire, HU17 0LJ Tel: 01482 862976 |Fax: 01482 887009 | Direct Dial: 01482 678000 emailed park
            Claire Folland made changes -
            Status Submitted [ 10001 ] Awaiting Customer Info [ 10012 ]
            Claire Folland made changes -
            Attachment kingfisher 5..jpg [ 386290 ]
            Attachment kingfisher 5.jpg [ 386291 ]
            Claire Folland made changes -
            Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
            Hide
            Permalink
            Claire Folland added a comment -
            emailed ABI photo
            Show
            Claire Folland added a comment - emailed ABI photo
            Claire Folland made changes -
            ID Number W0223020
            Claire Folland made changes -
            Attachment Capture.JPG [ 386323 ]
            Claire Folland made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Claire Folland made changes -
            Status Acknowledged [ 10005 ] Rejected [ 10002 ]
            Hide
            Permalink
            Claire Folland added a comment -
            ABI have rejected claim, oven has been used for 2 years, advised park
            Show
            Claire Folland added a comment - ABI have rejected claim, oven has been used for 2 years, advised park
            Claire Folland made changes -
            Status Rejected [ 10002 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		2m 16s 1 Claire Folland 17/Jul/24 10:58 AM
            Submitted Submitted Awaiting Customer Info Awaiting Customer Info
            		1d 3h 26m 1 Claire Folland 18/Jul/24 2:24 PM
            Awaiting Customer Info Awaiting Customer Info Submitted Submitted
            		14m 36s 1 Claire Folland 18/Jul/24 2:39 PM
            Submitted Submitted Acknowledged Acknowledged
            		1h 37m 1 Claire Folland 18/Jul/24 4:16 PM
            Acknowledged Acknowledged Rejected Rejected
            		2s 1 Claire Folland 18/Jul/24 4:16 PM
            Rejected Rejected Resolved Resolved
            		399d 7m 1 Claire Folland 21/Aug/25 4:23 PM

              People

              • Assignee:
                Claire Folland
                Reporter:
                Claire Folland
                Participants:
              • Watchers:
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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved: