Details
-
Type:
Ext Doors & Windows (4 weeks)
-
Status: Parts ordered
-
Priority:
Normal
-
Resolution: Unresolved
-
Labels:None
-
Responsibility:Manufacturer Attending
-
Plot:NF22
-
Hire_or_Retail:Retail
-
Serial:2150478
-
Model:Wimbledon
-
Year:2023
-
Size:28x10
-
ID Number:W0225425 W0229511
-
Status Colour:
Parts ordered
-
Stock_Number:39372
-
Times Scheduled:1
-
Park_Company:Northam Farm
-
Park_Postcode:TA8 2SE
-
Park_Contact:Phil Scott 07770747185
-
Park_Phone:01278 751244
-
Park_Email:Hannah [Sales@NorthamFarm.Co.UK]
-
Park_Code:NORT05
-
Park_Key_Account:Yes
-
SLA Status:
-
SLA: Open Jobs Overdue Status:
Activity
Hide
Claire Folland
added a comment -
Permalink
received email from park, submitted into ABI
Show
Claire Folland
added a comment - received email from park, submitted into ABI
Good Evening,
Claim Number: W0225425
An ABI engineer has attended your van Serial Number: 2150478 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 13ADS0010 x 1 Part: TAPE:FLOWSEAL FL4513 BLACK
2. Item Code: 24WIN0015.DGUW.2 x 1 Part: WINDOW 550 X 840 TOP HUNG OBSCURE FE
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0225425
An ABI engineer has attended your van Serial Number: 2150478 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 13ADS0010 x 1 Part: TAPE:FLOWSEAL FL4513 BLACK
2. Item Code: 24WIN0015.DGUW.2 x 1 Part: WINDOW 550 X 840 TOP HUNG OBSCURE FE
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Evening,
Claim Number: W0225425
An ABI engineer has attended your van Serial Number: 2150478 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 13ADS0010 x 1 Part: TAPE:FLOWSEAL FL4513 BLACK
2. Item Code: 24WIN0015.DGUW.2 x 1 Part: WINDOW 550 X 840 TOP HUNG OBSCURE FE
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
complete by ABI 9-1-25
Show
Claire Folland
added a comment - complete by ABI 9-1-25
Good Afternoon Claire
Mr Thomas from NF22 has today been round to look at the window that was replaced in the Bathroom, and unfortunately, he's not happy. I have forwarded some pictures where you can get a piece of paper through so would they need re sealing? He mentioned the front door and Kitchen window again so I've explained let's get this sorted first and then go from there.
Many thanks
Jo
submitted new claim into ABI
Mr Thomas from NF22 has today been round to look at the window that was replaced in the Bathroom, and unfortunately, he's not happy. I have forwarded some pictures where you can get a piece of paper through so would they need re sealing? He mentioned the front door and Kitchen window again so I've explained let's get this sorted first and then go from there.
Many thanks
Jo
submitted new claim into ABI
Show
Claire Folland
added a comment - - edited Good Afternoon Claire
Mr Thomas from NF22 has today been round to look at the window that was replaced in the Bathroom, and unfortunately, he's not happy. I have forwarded some pictures where you can get a piece of paper through so would they need re sealing? He mentioned the front door and Kitchen window again so I've explained let's get this sorted first and then go from there.
Many thanks
Jo
submitted new claim into ABI
Good Morning,
Claim Number: W0226060
An ABI engineer has attended your van Serial Number: 2150478 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 24WIN0015.DGUW.4 x 1 Part: DOOR 790 X 1892 OBSCURE EURO RH FE
2. Item Code: 24WIN0015.DGUW.3 x 1 Part: WINDOW 765 X 765 TOP HUNG
3. Item Code: 24WIN0015.DGUW.2 x 1 Part: WINDOW 550 X 840 TOP HUNG OBSCURE FE
4. Item Code: 13ADS0010 x 3 Part: TAPE:FLOWSEAL FL4513 BLACK
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0226060
An ABI engineer has attended your van Serial Number: 2150478 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 24WIN0015.DGUW.4 x 1 Part: DOOR 790 X 1892 OBSCURE EURO RH FE
2. Item Code: 24WIN0015.DGUW.3 x 1 Part: WINDOW 765 X 765 TOP HUNG
3. Item Code: 24WIN0015.DGUW.2 x 1 Part: WINDOW 550 X 840 TOP HUNG OBSCURE FE
4. Item Code: 13ADS0010 x 3 Part: TAPE:FLOWSEAL FL4513 BLACK
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Morning,
Claim Number: W0226060
An ABI engineer has attended your van Serial Number: 2150478 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 24WIN0015.DGUW.4 x 1 Part: DOOR 790 X 1892 OBSCURE EURO RH FE
2. Item Code: 24WIN0015.DGUW.3 x 1 Part: WINDOW 765 X 765 TOP HUNG
3. Item Code: 24WIN0015.DGUW.2 x 1 Part: WINDOW 550 X 840 TOP HUNG OBSCURE FE
4. Item Code: 13ADS0010 x 3 Part: TAPE:FLOWSEAL FL4513 BLACK
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team