ABI
  1. ABI
  2. ABI-29278

Customer has reported their washroom window is warped

    Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Parts ordered
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      NF22
    • Hire_or_Retail:
      Retail
    • Serial:
      2150478
    • Model:
      Wimbledon
    • Year:
      2023
    • Size:
      28x10
    • ID Number:
      W0225425 W0229511
    • Status Colour:
      Parts ordered Parts ordered
    • Stock_Number:
      39372
    • Times Scheduled:
      1
    • Park_Company:
       Northam Farm
    • Park_Postcode:
      TA8 2SE
    • Park_Contact:
      Phil Scott 07770747185
    • Park_Phone:
      01278 751244
    • Park_Email:
      Hannah [Sales@NorthamFarm.Co.UK]
    • Park_Code:
      NORT05
    • Park_Key_Account:
      Yes
    • SLA Status:
    • SLA: Open Jobs Overdue Status:
    1. Capture.JPG
      81 kB
    2. Capture.JPG
      82 kB
    3. Capture.JPG
      78 kB
    4. Capture.JPG
      71 kB
    5. Capture.JPG
      110 kB
    6. Capture.JPG
      135 kB
    7. nf 22..jpeg
      1.80 MB
    8. nf 22.jpeg
      2.02 MB
    9. NF22 window.1.jpeg
      1.70 MB
    10. nf22 window.2.jpeg
      1.96 MB
    11. NF22 Window.jpeg
      656 kB

      Activity

      Transition Owner Before Transition Transition After Transition Response Time
      12/Sep/24 11:18 AM
      Status Change
      Submitted
      4 minutes and 5 seconds
      12/Sep/24 2:22 PM
      Submitted
      Status Change
      Acknowledged
      3 hours and 4 minutes and 23 seconds
      03/Oct/24 8:12 PM
      Acknowledged
      Status Change
      Parts ordered
      3 weeks and 5 hours and 50 minutes and 2 seconds
      09/Jan/25 4:32 PM
      Parts ordered
      Status Change
      Parts Recieved
      3 months and 5 days and 20 hours and 19 minutes and 45 seconds
      09/Jan/25 4:32 PM
      Parts Recieved
      Status Change
      Worksheet Issued
      2 seconds
      09/Jan/25 4:32 PM
      Worksheet Issued
      Status Change
      Engineer Scheduled
      3 seconds
      09/Jan/25 4:32 PM
      Engineer Scheduled
      Status Change
      Resolved
      3 seconds
      09/Jan/25 4:32 PM
      Resolved
      Status Change
      Complete
      3 seconds
      17/Jan/25 9:53 AM
      Complete
      Status Change
      Reopened
      1 week and 17 hours and 21 minutes and 11 seconds
      17/Jan/25 10:00 AM
      Reopened
      Status Change
      Submitted
      6 minutes and 48 seconds
      17/Jan/25 11:00 AM
      Submitted
      Status Change
      Acknowledged
      59 minutes and 45 seconds
      06/Feb/25 9:52 AM
      Acknowledged
      Status Change
      Parts ordered
      2 weeks and 5 days and 22 hours and 52 minutes

        People

        • Assignee:
          Claire Folland
          Reporter:
          Claire Folland
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated: