Details
-
Type:
Exterior Panels (8 Weeks)
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Status: Resolved
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:showground
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Hire_or_Retail:Retail
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Serial:2012751
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Model:coworth Deluxe
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Year:2024
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Size:28x12
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ID Number:W0226416
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Status Colour:
Resolved
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Stock_Number:42006
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Times Scheduled:1
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Park_Company:Country View Holiday Park
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Park_Postcode:BS22 9UJ
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Park_Phone:01934627595 / Giles: 07881 785807
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Park_Email:giles.moroney@btconnect.com
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Park_Code:COUN01
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - pdi reports dining table has a chipped top and poor edge joint | pdi reports corner capping paint rubbed off at factory |
| Issue Type | Dining Furniture (8 Weeks) [ 30 ] | Exterior Panels (8 Weeks) [ 26 ] |
| Attachment | 42006.3.JPG [ 390020 ] |
| Attachment | Capture.JPG [ 390027 ] |
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Claire Folland
added a comment -
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picked up by steve on pdi, submitted into ABI
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Claire Folland
added a comment - picked up by steve on pdi, submitted into ABI
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | W0226416 |
| Attachment | Capture.JPG [ 390050 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Good Afternoon,
Claim Number: W0226416
An ABI engineer has attended your van Serial Number: 2012751 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 20MET0086.EL x 1 Part: CORNER MOULD CHAMPAGNE LOW GLOSS
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0226416
An ABI engineer has attended your van Serial Number: 2012751 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 20MET0086.EL x 1 Part: CORNER MOULD CHAMPAGNE LOW GLOSS
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Afternoon,
Claim Number: W0226416
An ABI engineer has attended your van Serial Number: 2012751 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 20MET0086.EL x 1 Part: CORNER MOULD CHAMPAGNE LOW GLOSS
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | Capture.PNG [ 392563 ] |
complete by ABI 25-11-24
Show
Claire Folland
added a comment - complete by ABI 25-11-24
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
8m 56s | 1 | Claire Folland | 08/Oct/24 2:58 PM | |||||
|
1d 19h 8m | 1 | Claire Folland | 10/Oct/24 10:07 AM | |||||
|
7d 23h 26m | 1 | Claire Folland | 18/Oct/24 9:34 AM | |||||
|
38d 11h 58m | 1 | Claire Folland | 25/Nov/24 8:32 PM | |||||
|
5s | 1 | Claire Folland | 25/Nov/24 8:32 PM | |||||
|
6s | 1 | Claire Folland | 25/Nov/24 8:32 PM | |||||
|
6s | 1 | Claire Folland | 25/Nov/24 8:32 PM |
