ABI
  1. ABI
  2. ABI-29412

boiler is showing an L2 code, customer has no heating or hot water

          Details

          • Type: Boiler (2 Weeks) Boiler (2 Weeks)
          • Status: Resolved
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Responsibility:
            Manufacturer Attending
          • Plot:
            A12
          • Hire_or_Retail:
            Retail
          • Serial:
            2011949
          • Model:
            coworth
          • Year:
            2023
          • Size:
            36x12
          • Status Colour:
            Resolved Resolved
          • Stock_Number:
            39051
          • Times Scheduled:
            0
          • Park_Company:
             Highlands End Caravan Park Ltd
          • Park_Postcode:
            DT6 6AR
          • Park_Contact:
            m cox
          • Park_Phone:
            01308 422139
          • Park_Email:
            Sales@wdlh.co.uk
          • Park_Code:
            HIGH03
          • Park_Key_Account:
            Yes
          • SLA Status:
          1. PDF File
            A012 Highlands End LLGSC.pdf
            107 kB
            Claire Folland
          1. Capture.JPG
            135 kB
          2. Capture.JPG
            98 kB

            Activity

            Ascending order - Click to sort in descending order
            Claire Folland created issue -
            Claire Folland made changes -
            Field Original Value New Value
            Park_Contact m cox
            Park_Postcode DT6 6AR
            Park_Email Sales@wdlh.co.uk
            Park_Phone 01308 422139
            Park_Code HIGH03
            Park_Key_Account Yes
            Park_Address2 Eype
            Park_City Bridport
            Park_Address Highlands End Farm
            Claire Folland made changes -
            Attachment A012 Highlands End LLGSC.pdf [ 391256 ]
            Claire Folland made changes -
            Serial 2011979 2011949
            Claire Folland made changes -
            Attachment Capture.JPG [ 391257 ]
            Hide
            Permalink
            Claire Folland added a comment -
            received email from Jen, submitted into ABI
            Show
            Claire Folland added a comment - received email from Jen, submitted into ABI
            Claire Folland made changes -
            Attachment Capture.JPG [ 391258 ]
            Claire Folland made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Hide
            Permalink
            Claire Folland added a comment -
            spoke to Jo, she can see from the certificate that it has not been serviced, she thinks this is the issue, spoke to Jen, she will speak to the customers
            Show
            Claire Folland added a comment - spoke to Jo, she can see from the certificate that it has not been serviced, she thinks this is the issue, spoke to Jen, she will speak to the customers
            Claire Folland made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Claire Folland made changes -
            Status Acknowledged [ 10005 ] Rejected [ 10002 ]
            Claire Folland made changes -
            Status Rejected [ 10002 ] Resolved [ 5 ]
            Resolution Completed [ 1 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		7m 9s 1 Claire Folland 24/Oct/24 2:48 PM
            Submitted Submitted Acknowledged Acknowledged
            		25m 12s 1 Claire Folland 24/Oct/24 3:13 PM
            Acknowledged Acknowledged Rejected Rejected
            		2s 1 Claire Folland 24/Oct/24 3:13 PM
            Rejected Rejected Resolved Resolved
            		3s 1 Claire Folland 24/Oct/24 3:14 PM

              People

              • Assignee:
                Claire Folland
                Reporter:
                Claire Folland
                Participants:
              • Watchers:
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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved: