Details

    • Type: Radiators (4 Weeks) Radiators (4 Weeks)
    • Status: Parts ordered
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      c25
    • Hire_or_Retail:
      Hire_fleet
    • Serial:
      2280044
    • Model:
      coworth
    • Year:
      2024
    • Size:
      36x12
    • ID Number:
      W0227961
    • Status Colour:
      Parts ordered Parts ordered
    • Stock_Number:
      41515
    • Times Scheduled:
      0
    • Park_Company:
       Woolacombe Bay Holiday Village
    • Park_Postcode:
      EX34 7AH
    • Park_Phone:
      01271870221
    • Park_Code:
      WOOL03
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. c25 rad.PNG
      787 kB
    2. Capture.PNG
      79 kB
    3. Capture.PNG
      136 kB
    4. Capture.PNG
      58 kB

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Park_Postcode EX34 7AH
      Park_Phone 01271870221
      Park_Code WOOL03
      Park_Key_Account Yes
      Park_Address2 Sandy Lane
      Park_City Woolacombe
      Park_Address Woolacombe Bay Holiday Village
      Claire Folland made changes -
      Attachment c25 rad.PNG [ 391808 ]
      Claire Folland made changes -
      Attachment Capture.PNG [ 391809 ]
      Claire Folland made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Hide
      Claire Folland added a comment -
      received email from park, submitted into ABI
      Show
      Claire Folland added a comment - received email from park, submitted into ABI
      Claire Folland made changes -
      ID Number W0227961
      Claire Folland made changes -
      ID Number W0227961 W0227961
      Hide
      Claire Folland added a comment -
      Good Morning,
       
      Claim Number: W0227766
      We have now referred the following issue(s) to our supplier.
       
      1. W0227961 radiator near main entrance rusty
        
      The referral claim(s) have been moved onto a separate claim number beginning with the letter ''R''. The claim numbers are next to each referral item.
       
      If you wish to contact us regarding any of the referrals, please contact us with the relevant claim Number to help us assist with your enquiry.
       
      Kind Regards,
      ABI Warranty Team
       
      Show
      Claire Folland added a comment - Good Morning,   Claim Number: W0227766 We have now referred the following issue(s) to our supplier.   1. W0227961 radiator near main entrance rusty    The referral claim(s) have been moved onto a separate claim number beginning with the letter ''R''. The claim numbers are next to each referral item.   If you wish to contact us regarding any of the referrals, please contact us with the relevant claim Number to help us assist with your enquiry.   Kind Regards, ABI Warranty Team  
      Claire Folland made changes -
      Attachment Capture.PNG [ 392094 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Claire Folland added a comment -
      Hi,
       
      You have recently submitted a warranty claim under the above serial number for the below issue,
       
      • radiator in the lounge has gone rusty.
       
      Please see below comments from the supplier and advise if this is ok,
       
      We will send a replacement radiator to the local engineer who will fit this. Please can you advise the site that the new radiator is a 750H by 600L Double. So, it is 50m higher than the original due to a change in our radiator sizes earlier this year. Could they please confirm this will still fit in the space before I send these to the engineer.
       
       
      Kind Regards,
      Natalie Darley
      Show
      Claire Folland added a comment - Hi,   You have recently submitted a warranty claim under the above serial number for the below issue,   • radiator in the lounge has gone rusty.   Please see below comments from the supplier and advise if this is ok,   We will send a replacement radiator to the local engineer who will fit this. Please can you advise the site that the new radiator is a 750H by 600L Double. So, it is 50m higher than the original due to a change in our radiator sizes earlier this year. Could they please confirm this will still fit in the space before I send these to the engineer.     Kind Regards, Natalie Darley
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Attachment Capture.PNG [ 392427 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      1h 17m 1 Claire Folland 10/Nov/24 11:58 AM
      Submitted Submitted Acknowledged Acknowledged
      4d 9h 5m 1 Claire Folland 14/Nov/24 9:03 PM
      Acknowledged Acknowledged Parts ordered Parts ordered
      4d 12h 40m 1 Claire Folland 19/Nov/24 9:44 AM

        People

        • Assignee:
          Claire Folland
          Reporter:
          Claire Folland
          Participants:
        • Watchers:
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          Dates

          • Due:
            Created:
            Updated: