Details
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Type:
Carpets and vinyls (8 weeks)
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Status: Worksheet Issued
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:R2
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Hire_or_Retail:Retail
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Serial:2150446
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Model:Keswick
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Year:2023
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Size:36x12
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ID Number:W0227935 W0231447
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Status Colour:
Worksheet Issued
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Stock_Number:39114
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Times Scheduled:2
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Park_Company:Treyarnon Bay Caravan Park Ltd
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Park_Postcode:PL28 8JP
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Park_Phone:01841 520681 // 01841 520653
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Park_Email:admin@treyarnonbayholidays.co.uk
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Park_Code:TREY01
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Park_Key_Account:Yes
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SLA Status:
-
SLA: Open Jobs Overdue Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | PL28 8JP | |
| Park_Email | admin@treyarnonbayholidays.co.uk | |
| Park_Phone | 01841 520681 // 01841 520653 | |
| Park_Code | TREY01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | St Merryn | |
| Park_City | Padstow | |
| Park_Address | JB Old Ltd, t/a Treyarnon Bay Caravan Park |
| Attachment | Capture.JPG [ 392020 ] |
| Attachment | Carpet.jpg [ 392021 ] |
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Claire Folland
added a comment -
Permalink
received email from park, waiting for customer name, date of sale and which room this is for
Show
Claire Folland
added a comment - received email from park, waiting for customer name, date of sale and which room this is for
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| Summary | The carpet is coming away from the trim | The carpet is coming away from the trim going into the shower room from the hallway |
| Plot | R2 |
| Summary | The carpet is coming away from the trim going into the shower room from the hallway | The carpet is coming away from the trim going into the lounge to the kitchen |
| Attachment | Capture.PNG [ 392410 ] |
| Attachment | Capture.PNG [ 392415 ] |
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
submitted into ABI
Show
Claire Folland
added a comment - submitted into ABI
| ID Number | W0227935 |
| Attachment | Capture.PNG [ 392467 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | Capture.JPG [ 393191 ] |
complete by ABI 3-12-24
Show
Claire Folland
added a comment - complete by ABI 3-12-24
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
Hi Claire,
On further inspection, Sam and Ben have asked if the lounge in the carpet can be replaced too or a different trim put on as they are worried the corner of trim not flush with the wall would be a tripping/stubbing hazard.
Thank you.
Kind regards,
Cait
Treyarnon Bay Holidays
01841 520681
submitted claim back into ABI
On further inspection, Sam and Ben have asked if the lounge in the carpet can be replaced too or a different trim put on as they are worried the corner of trim not flush with the wall would be a tripping/stubbing hazard.
Thank you.
Kind regards,
Cait
Treyarnon Bay Holidays
01841 520681
submitted claim back into ABI
Show
Claire Folland
added a comment - - edited Hi Claire,
On further inspection, Sam and Ben have asked if the lounge in the carpet can be replaced too or a different trim put on as they are worried the corner of trim not flush with the wall would be a tripping/stubbing hazard.
Thank you.
Kind regards,
Cait
Treyarnon Bay Holidays
01841 520681
submitted claim back into ABI
| Attachment | Capture.JPG [ 393822 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Attachment | Capture.JPG [ 393880 ] |
ABI have rejected claim, carpets only covered for 1 year, emailed park
Show
Claire Folland
added a comment - ABI have rejected claim, carpets only covered for 1 year, emailed park
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Rejected [ 10002 ] |
| Attachment | Capture.JPG [ 398669 ] |
Elliott has asked me to submit this back into ABI as he has offered to cover it
Show
Claire Folland
added a comment - Elliott has asked me to submit this back into ABI as he has offered to cover it
| Status | Rejected [ 10002 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| ID Number | W0227935 | W0227935 W0231447 |
| Attachment | Capture.JPG [ 399490 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | Screenshot 2025-04-29 113113.png [ 401584 ] |
complete by ABI 28-4-25
Show
Claire Folland
added a comment - complete by ABI 28-4-25
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
Park have emailed to say the van is let from Saturday, wanted to know when the carpet would be fitted, chased ABI, Elliott phoned to advise he agreed with Darren that we would fit it if he supplied the carpet, lounge and hallway needs to be replaced, we only have Duncan this week as steve is off
Emailed Park to see if there is anyway we can fit it next week
Emailed Park to see if there is anyway we can fit it next week
Show
Claire Folland
added a comment - Park have emailed to say the van is let from Saturday, wanted to know when the carpet would be fitted, chased ABI, Elliott phoned to advise he agreed with Darren that we would fit it if he supplied the carpet, lounge and hallway needs to be replaced, we only have Duncan this week as steve is off
Emailed Park to see if there is anyway we can fit it next week
Hello,
Thanks for getting back to me.
We have guests in this van for the next two weeks (from Saturday17th May) and cannot move them unfortunately.
The van is empty between the 31st May and is booked again on the 14th June – would we be able to book in anything for between those dates please?
Kind regards,
Cait
Treyarnon Bay Holidays
spoke to Duncan, he is due on site tomorrow, he will go and have a look, if he can do it whilst he is there he will otherwise i will get it fitted when the van is next vacant, emailed Park to make sure this is ok
Thanks for getting back to me.
We have guests in this van for the next two weeks (from Saturday17th May) and cannot move them unfortunately.
The van is empty between the 31st May and is booked again on the 14th June – would we be able to book in anything for between those dates please?
Kind regards,
Cait
Treyarnon Bay Holidays
spoke to Duncan, he is due on site tomorrow, he will go and have a look, if he can do it whilst he is there he will otherwise i will get it fitted when the van is next vacant, emailed Park to make sure this is ok
Show
Claire Folland
added a comment - Hello,
Thanks for getting back to me.
We have guests in this van for the next two weeks (from Saturday17th May) and cannot move them unfortunately.
The van is empty between the 31st May and is booked again on the 14th June – would we be able to book in anything for between those dates please?
Kind regards,
Cait
Treyarnon Bay Holidays
spoke to Duncan, he is due on site tomorrow, he will go and have a look, if he can do it whilst he is there he will otherwise i will get it fitted when the van is next vacant, emailed Park to make sure this is ok
| Attachment | Screenshot 2025-06-12 120057.png [ 404342 ] |
park have agreed we can fit end of season
Show
Claire Folland
added a comment - park have agreed we can fit end of season
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1m 43s | 1 | Claire Folland | 12/Nov/24 2:24 PM | |||||
|
8d 22h 19m | 1 | Claire Folland | 21/Nov/24 12:44 PM | |||||
|
2s | 1 | Claire Folland | 17/Dec/24 3:22 PM | |||||
|
84d 1h | 1 | Claire Folland | 11/Mar/25 4:22 PM | |||||
|
2s | 1 | Claire Folland | 11/Mar/25 4:22 PM | |||||
|
6s | 2 | Claire Folland | 29/Apr/25 11:32 AM | |||||
|
6s | 2 | Claire Folland | 29/Apr/25 11:32 AM | |||||
|
6s | 2 | Claire Folland | 29/Apr/25 11:32 AM | |||||
|
27d 38m | 2 | Claire Folland | 12/May/25 4:26 PM | |||||
|
30d 19h 42m | 3 | Claire Folland | 12/Jun/25 12:01 PM | |||||
|
10d 1h 55m | 4 | Claire Folland | 12/Jun/25 12:01 PM | |||||
|
50d 23h | 3 | Claire Folland | 12/Jun/25 12:01 PM |
