ABI
  1. ABI
  2. ABI-29587

The carpet is coming away from the trim going into the hallway to the kitchen

    Details

    • Type: Carpets and vinyls (8 weeks) Carpets and vinyls (8 weeks)
    • Status: Worksheet Issued
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      R2
    • Hire_or_Retail:
      Retail
    • Serial:
      2150446
    • Model:
      Keswick
    • Year:
      2023
    • Size:
      36x12
    • ID Number:
      W0227935 W0231447
    • Status Colour:
      Worksheet Issued Worksheet Issued
    • Stock_Number:
      39114
    • Times Scheduled:
      2
    • Park_Company:
       Treyarnon Bay Caravan Park Ltd
    • Park_Postcode:
      PL28 8JP
    • Park_Phone:
      01841 520681 // 01841 520653
    • Park_Email:
      admin@treyarnonbayholidays.co.uk
    • Park_Code:
      TREY01
    • Park_Key_Account:
      Yes
    • SLA Status:
    • SLA: Open Jobs Overdue Status:
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      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Summary CLONE - The carpet is coming away from the trim going into the lounge to the kitchen The carpet is coming away from the trim going into the hallway to the kitchen
      Claire Folland made changes -
      Attachment Capture.PNG [ 392414 ]
      Hide
      Claire Folland added a comment -
      received email from park, submitted into ABI
      Show
      Claire Folland added a comment - received email from park, submitted into ABI
      Claire Folland made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Claire Folland made changes -
      ID Number W0227935
      Claire Folland made changes -
      Attachment Capture.PNG [ 392466 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Attachment Capture.JPG [ 393192 ]
      Hide
      Claire Folland added a comment -
      complete by ABI 3-12-24
      Show
      Claire Folland added a comment - complete by ABI 3-12-24
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Claire Folland made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Claire Folland made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      Hide
      Claire Folland added a comment - - edited
      Hi Claire,

      Sam and Ben have been over to look at the work on this van but have asked that the hallway carpet gets replaced. I have included some photos but the gap into the bathroom from the hallway is still there and it is coming away from the wall too, so a wide trim wouldn’t fix this. I think the carpet was pulled down to fill the gap going from the hallway to kitchen but this still isn’t 100% fixed.

      The carpet in the lounge had a new wider trim which we hope will be ok but you can see from photo Carpet 1 that it isn’t completely flush with the side.

      Just so you are aware, our site will be closed from the 20th December – 6th January 2025. We hope you all have a lovely Christmas and New Year!
      Kind regards,
       Cait
      Treyarnon Bay Holidays
      01841 520681
      submitted claim back into ABI
      Show
      Claire Folland added a comment - - edited Hi Claire, Sam and Ben have been over to look at the work on this van but have asked that the hallway carpet gets replaced. I have included some photos but the gap into the bathroom from the hallway is still there and it is coming away from the wall too, so a wide trim wouldn’t fix this. I think the carpet was pulled down to fill the gap going from the hallway to kitchen but this still isn’t 100% fixed. The carpet in the lounge had a new wider trim which we hope will be ok but you can see from photo Carpet 1 that it isn’t completely flush with the side. Just so you are aware, our site will be closed from the 20th December – 6th January 2025. We hope you all have a lovely Christmas and New Year! Kind regards,  Cait Treyarnon Bay Holidays 01841 520681 submitted claim back into ABI
      Claire Folland made changes -
      Attachment Capture.JPG [ 393823 ]
      Claire Folland made changes -
      Status Reopened [ 4 ] Submitted [ 10001 ]
      Hide
      Claire Folland added a comment -
      ABI have rejected claim, carpets only covered for 1 year, emailed park
      Show
      Claire Folland added a comment - ABI have rejected claim, carpets only covered for 1 year, emailed park
      Claire Folland made changes -
      Attachment Capture.JPG [ 393881 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Rejected [ 10002 ]
      Claire Folland made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Resolution Completed [ 1 ]
      Status Resolved [ 5 ] Reopened [ 4 ]
      Hide
      Claire Folland added a comment -
      Elliott has asked me to submit this back into ABI as he has offered to cover it
      Show
      Claire Folland added a comment - Elliott has asked me to submit this back into ABI as he has offered to cover it
      Claire Folland made changes -
      Attachment Capture.JPG [ 398670 ]
      Claire Folland made changes -
      Status Reopened [ 4 ] Submitted [ 10001 ]
      Claire Folland made changes -
      ID Number W0227935 W0227935 W0231447
      Claire Folland made changes -
      Attachment Capture.JPG [ 399489 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Attachment Screenshot 2025-04-29 113113.png [ 401585 ]
      Hide
      Claire Folland added a comment -
      complete by ABI 28-4-25
      Show
      Claire Folland added a comment - complete by ABI 28-4-25
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Claire Folland made changes -
      Times Scheduled 1 2
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Claire Folland made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      Claire Folland made changes -
      Attachment Screenshot 2025-06-12 115950.png [ 404341 ]
      Hide
      Claire Folland added a comment -
      see notes on ABI- 29533 Park have agreed we can fit end of season
      Show
      Claire Folland added a comment - see notes on ABI- 29533 Park have agreed we can fit end of season
      Claire Folland made changes -
      Status Reopened [ 4 ] Submitted [ 10001 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      2m 58s 1 Claire Folland 21/Nov/24 12:44 PM
      Acknowledged Acknowledged Rejected Rejected
      2s 1 Claire Folland 17/Dec/24 3:22 PM
      Rejected Rejected Resolved Resolved
      84d 55m 1 Claire Folland 11/Mar/25 4:18 PM
      Resolved Resolved Reopened Reopened
      3s 1 Claire Folland 11/Mar/25 4:18 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      7s 2 Claire Folland 29/Apr/25 11:31 AM
      Engineer Scheduled Engineer Scheduled Resolved Resolved
      8s 2 Claire Folland 29/Apr/25 11:32 AM
      Resolved Resolved Complete Complete
      6s 2 Claire Folland 29/Apr/25 11:32 AM
      Complete Complete Reopened Reopened
      27d 46m 2 Claire Folland 12/May/25 4:34 PM
      Reopened Reopened Submitted Submitted
      30d 19h 38m 3 Claire Folland 12/Jun/25 12:02 PM
      Submitted Submitted Acknowledged Acknowledged
      10d 1h 54m 4 Claire Folland 12/Jun/25 12:02 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      50d 23h 1m 3 Claire Folland 12/Jun/25 12:02 PM

        People

        • Assignee:
          Claire Folland
          Reporter:
          Claire Folland
          Participants:
        • Watchers:
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          Dates

          • Due:
            Created:
            Updated: