Details
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Type:
Internal Doors (8 Weeks)
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Status: Resolved
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:goose rock 9
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Hire_or_Retail:Hire_fleet
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Serial:1910984
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Model:St David
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Year:2025
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Size:38x12
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ID Number:W0231938
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Status Colour:
Resolved
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Stock_Number:41349
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Times Scheduled:1
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Park_Company:Trevornick Holiday Park
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Park_Postcode:TR8 5PW
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Park_Phone:01637830531
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Park_Email:info@trevornick.co.uk
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Park_Code:TREV04
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Park_Key_Account:No
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - pdi reports bathroom door needs adjusting | pdi reports handle to left of boiler unit has rusty marks |
| Attachment | 41349 handle.JPG [ 399433 ] |
| Attachment | Capture.JPG [ 399438 ] |
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Claire Folland
added a comment -
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Picked up by Duncan, submitted into ABI
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Claire Folland
added a comment - Picked up by Duncan, submitted into ABI
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | W0231938 |
| Attachment | Capture.JPG [ 399533 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Good Morning,
Claim Number: W0231938
An ABI engineer has attended your van Serial Number: 1910984 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 22FUR0231 x 1 Part: MIRROR: DEEP CLASSIC 540MM ROUND
2. Item Code: 18FUR0015.0533 x 1 Part: DOOR: INTERIOR 1971 X 533
3. Item Code: 18FUR0015.0584 x 1 Part: DOOR: INTERIOR 1971 X 584
4. Item Code: 24PLA0001.0585 x 1 Part: DOOR CASING SET: 585X2024 28MM
5. Item Code: 18IRN0018 x 1 Part: HANDLE: T BAR 128MM HA00001BK
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0231938
An ABI engineer has attended your van Serial Number: 1910984 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 22FUR0231 x 1 Part: MIRROR: DEEP CLASSIC 540MM ROUND
2. Item Code: 18FUR0015.0533 x 1 Part: DOOR: INTERIOR 1971 X 533
3. Item Code: 18FUR0015.0584 x 1 Part: DOOR: INTERIOR 1971 X 584
4. Item Code: 24PLA0001.0585 x 1 Part: DOOR CASING SET: 585X2024 28MM
5. Item Code: 18IRN0018 x 1 Part: HANDLE: T BAR 128MM HA00001BK
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Morning,
Claim Number: W0231938
An ABI engineer has attended your van Serial Number: 1910984 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 22FUR0231 x 1 Part: MIRROR: DEEP CLASSIC 540MM ROUND
2. Item Code: 18FUR0015.0533 x 1 Part: DOOR: INTERIOR 1971 X 533
3. Item Code: 18FUR0015.0584 x 1 Part: DOOR: INTERIOR 1971 X 584
4. Item Code: 24PLA0001.0585 x 1 Part: DOOR CASING SET: 585X2024 28MM
5. Item Code: 18IRN0018 x 1 Part: HANDLE: T BAR 128MM HA00001BK
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
| Attachment | Screenshot 2025-04-28 094058.png [ 401527 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | Screenshot 2025-05-14 201051.png [ 402428 ] |
complete by ABI 14-5-25
Show
Claire Folland
added a comment - complete by ABI 14-5-25
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
21m 25s | 1 | Claire Folland | 20/Mar/25 2:23 PM | |||||
|
1d | 1 | Claire Folland | 21/Mar/25 2:23 PM | |||||
|
37d 18h 18m | 1 | Claire Folland | 28/Apr/25 9:42 AM | |||||
|
16d 10h 30m | 1 | Claire Folland | 14/May/25 8:12 PM | |||||
|
1s | 1 | Claire Folland | 14/May/25 8:12 PM | |||||
|
8s | 1 | Claire Folland | 14/May/25 8:12 PM | |||||
|
8s | 1 | Claire Folland | 14/May/25 8:13 PM |
