ABI
  1. ABI
  2. ABI-30097

pdi reports 1 x door strap broken on door under kitchen sink

        Details

        • Type: Internal Doors (8 Weeks) Internal Doors (8 Weeks)
        • Status: Parts ordered
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          Goose rock 7
        • Hire_or_Retail:
          Hire_fleet
        • Serial:
          1910985
        • Model:
          St David
        • Year:
          2025
        • Size:
          38x12
        • ID Number:
          W0231940
        • Status Colour:
          Parts ordered Parts ordered
        • Stock_Number:
          41350
        • Times Scheduled:
          0
        • Park_Company:
           Trevornick Holiday Park
        • Park_Postcode:
          TR8 5PW
        • Park_Phone:
          01637830531
        • Park_Email:
          info@trevornick.co.uk
        • Park_Code:
          TREV04
        • Park_Key_Account:
          No
        • SLA Status:
        1. Capture.JPG
          83 kB
        2. Capture.JPG
          78 kB
        3. Screenshot 2025-04-28 094354.png
          78 kB

          Activity

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          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Summary CLONE - pdi reports twin bedroom door needs adjusting pdi reports 1 x door strap broken on door under kitchen sink
          Claire Folland made changes -
          Attachment Capture.JPG [ 399459 ]
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          Claire Folland added a comment -
          picked up by Duncan, submitted into ABI
          Show
          Claire Folland added a comment - picked up by Duncan, submitted into ABI
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Claire Folland made changes -
          ID Number W0231940
          Claire Folland made changes -
          Attachment Capture.JPG [ 399538 ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
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          Claire Folland added a comment -
          Good Morning,
           
          Claim Number: W0231940
          An ABI engineer has attended your van Serial Number: 1910985 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
          We have now ordered the below parts to address the issues you have raised on the warranty claim.
           
          1. Item Code: 18FUR0015.0533 x 2 Part: DOOR: INTERIOR 1971 X 533
          2. Item Code: 24PLA0001.0585 x 2 Part: DOOR CASING SET: 585X2024 28MM
          3. Item Code: 01IRN0054 x 2 Part: STAY: FLEXIBLE STRAP 200MM
           
          If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
           
          Kind Regards,
          ABI Warranty Team
          Show
          Claire Folland added a comment - Good Morning,   Claim Number: W0231940 An ABI engineer has attended your van Serial Number: 1910985 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team. We have now ordered the below parts to address the issues you have raised on the warranty claim.   1. Item Code: 18FUR0015.0533 x 2 Part: DOOR: INTERIOR 1971 X 533 2. Item Code: 24PLA0001.0585 x 2 Part: DOOR CASING SET: 585X2024 28MM 3. Item Code: 01IRN0054 x 2 Part: STAY: FLEXIBLE STRAP 200MM   If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.   Kind Regards, ABI Warranty Team
          Claire Folland made changes -
          Attachment Screenshot 2025-04-28 094354.png [ 401529 ]
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		5m 17s 1 Claire Folland 20/Mar/25 2:40 PM
          Submitted Submitted Acknowledged Acknowledged
          		23h 47m 1 Claire Folland 21/Mar/25 2:28 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		37d 18h 16m 1 Claire Folland 28/Apr/25 9:44 AM

            People

            • Assignee:
              Claire Folland
              Reporter:
              Claire Folland
              Participants:
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              Dates

              • Due:
                Created:
                Updated: