ABI
  1. ABI
  2. ABI-30118

Customer has noticed the main bedroom door is splitting near the handle

          Details

          • Type: Internal Doors (8 Weeks) Internal Doors (8 Weeks)
          • Status: Resolved
          • Priority: Normal Normal
          • Resolution: Completed
          • Labels:
            None
          • Responsibility:
            Manufacturer Attending
          • Plot:
            11 summer pastures
          • Hire_or_Retail:
            Retail
          • Serial:
            1575263
          • Model:
            Ambleside
          • Year:
            2022
          • Size:
            40x13
          • ID Number:
            W0232045
          • Status Colour:
            Resolved Resolved
          • Stock_Number:
            39243
          • Times Scheduled:
            1
          • Park_Company:
             Stowford Farm Meadows
          • Park_Postcode:
            EX34 0PW
          • Park_Contact:
            Gemma
          • Park_Phone:
            01271882476
          • Park_Email:
            gemma.parkin@ltparks.co.uk
          • Park_Code:
            STOW01
          • Park_Key_Account:
            No
          • SLA Status:
          1. 39243 main bedroom door.png
            1.42 MB
          2. Capture.JPG
            76 kB
          3. Screenshot 2025-03-23 140622.png
            930 kB
          4. Screenshot 2025-03-23 143953.png
            79 kB
          5. Screenshot 2025-07-31 111149.png
            119 kB

            Activity

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            Claire Folland added a comment -
            received email from customer, submitted into ABI
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            Claire Folland added a comment - received email from customer, submitted into ABI
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            Claire Folland added a comment -
            Good Morning,
             
            Claim Number: W0232045
            We have now ordered the below parts to address the issues you have raised on the warranty claim.
             
            1. Item Code: 18FUR0015.0684 x 1 Part: DOOR: INTERIOR 1971 X 684
            2. Item Code: 18FUR0015.0684 x 1 Part: DOOR: INTERIOR 1971 X 684
             
            If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
             
            Kind Regards,
            ABI Warranty Team
             
            Show
            Claire Folland added a comment - Good Morning,   Claim Number: W0232045 We have now ordered the below parts to address the issues you have raised on the warranty claim.   1. Item Code: 18FUR0015.0684 x 1 Part: DOOR: INTERIOR 1971 X 684 2. Item Code: 18FUR0015.0684 x 1 Part: DOOR: INTERIOR 1971 X 684   If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.   Kind Regards, ABI Warranty Team  
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            Claire Folland added a comment -
            customer has emailed chasing this, they are still sat on parts received on the ABI portal, emailed ABI as they have finished for the day
            Show
            Claire Folland added a comment - customer has emailed chasing this, they are still sat on parts received on the ABI portal, emailed ABI as they have finished for the day
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            Claire Folland added a comment -
            Hi Claire,

            The parts came into us last week, so we are now just waiting for this to be scheduled.

            Kind Regards,
            Bayleigh
            Warranty & Customer Services
            ABI (UK) Limited, Swinemoor Lane, Beverley, East Riding of Yorkshire, HU17 0LJ
            Tel: 01482 862976 |Fax: 01482 871482
            Show
            Claire Folland added a comment - Hi Claire, The parts came into us last week, so we are now just waiting for this to be scheduled. Kind Regards, Bayleigh Warranty & Customer Services ABI (UK) Limited, Swinemoor Lane, Beverley, East Riding of Yorkshire, HU17 0LJ Tel: 01482 862976 |Fax: 01482 871482
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            Claire Folland added a comment -
            complete by ABI 29-7-25
            Show
            Claire Folland added a comment - complete by ABI 29-7-25

              People

              • Assignee:
                Claire Folland
                Reporter:
                Claire Folland
                Participants:
              • Watchers:
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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved: