Details
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Type:
Lounge Furniture (8 Weeks)
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Status: Resolved
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Undecided
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Plot:Showground
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Serial:1991930
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Manufacturer:ABI
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Model:Windermere
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Year:2025
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Size:40x13
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ID Number:W0232452
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Status Colour:
Resolved
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Stock_Number:42027
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Times Scheduled:1
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Park_Company:Durdle Door Caravan Park
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Park_Postcode:BH20 5PU
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Park_Contact:Janine Hocking
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Park_Phone:01929400200
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Park_Email:Janine.Hocking@lulworth.com
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Park_Code:DURD01
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Janine Hocking | |
| Park_Postcode | BH20 5PU | |
| Park_Email | Janine.Hocking@lulworth.com | |
| Park_Phone | 01929400200 | |
| Park_Code | DURD01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Lulworth Cove | |
| Park_City | Wareham | |
| Park_Address | Durdle Door Caravan Park |
Hide
Charleen Sibley
added a comment -
Permalink
reported on PDI done by Terry - Submitted to ABI
Show
Charleen Sibley
added a comment - reported on PDI done by Terry - Submitted to ABI
| Attachment | 4.JPG [ 400413 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
Good Afternoon,
Claim Number: W0232452
An ABI engineer has attended your van Serial Number: 1991930 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 08FUR0018 x 1 Part: MIRROR: 4-HOLE 508 X 610 4MM
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0232452
An ABI engineer has attended your van Serial Number: 1991930 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 08FUR0018 x 1 Part: MIRROR: 4-HOLE 508 X 610 4MM
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Afternoon,
Claim Number: W0232452
An ABI engineer has attended your van Serial Number: 1991930 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 08FUR0018 x 1 Part: MIRROR: 4-HOLE 508 X 610 4MM
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
| Attachment | Screenshot 2025-04-15 132056.png [ 400814 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| ID Number | W0232452 |
| Attachment | Screenshot 2025-05-14 202307.png [ 402436 ] |
complete by ABI 14-5-25
Show
Claire Folland
added a comment - complete by ABI 14-5-25
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Claire Folland [ claire ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
6m 46s | 1 | charleen sibley | 31/Mar/25 4:17 PM | |||||
|
14d 21h 3m | 1 | Claire Folland | 15/Apr/25 1:21 PM | |||||
|
2s | 1 | Claire Folland | 15/Apr/25 1:21 PM | |||||
|
29d 7h 2m | 1 | Claire Folland | 14/May/25 8:23 PM | |||||
|
4s | 1 | Claire Folland | 14/May/25 8:24 PM | |||||
|
4s | 1 | Claire Folland | 14/May/25 8:24 PM | |||||
|
4s | 1 | Claire Folland | 14/May/25 8:24 PM |
