Details
-
Type:
Curtains (8 Weeks)
-
Status: Resolved
-
Priority:
Normal
-
Resolution: Completed
-
Labels:None
-
Responsibility:Manufacturer Attending
-
Plot:C23
-
Hire_or_Retail:Retail
-
Serial:1971635
-
Model:beverley
-
Year:2025
-
Size:39x12
-
ID Number:W0234080
-
Status Colour:
Resolved
-
Stock_Number:42529
-
Times Scheduled:1
-
Park_Company:Freshwater Beach Holiday Park
-
Park_Postcode:DT6 4PT
-
Park_Contact:Mark
-
Park_Phone:Mark: 01308 897317 EXT:237
-
Park_Email:mark.houghton@freshwaterbeach.co.uk
-
Park_Code:FRES01
-
Park_Key_Account:Yes
-
SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - pdi reports The ensuite shower door retaining bar has come off | pdi reports the Twin bedroom has a Curtain Tie Back missing. |
| Issue Type | Toilet/Shower (8 Weeks) [ 41 ] | Curtains (8 Weeks) [ 27 ] |
| Attachment | 42529.3.JPG [ 402000 ] |
| Attachment | Screenshot 2025-05-08 103619.png [ 402004 ] |
Hide
Claire Folland
added a comment -
Permalink
Picked up by Terry, submitted into ABI
Show
Claire Folland
added a comment - Picked up by Terry, submitted into ABI
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | W0234080 |
| Attachment | Screenshot 2025-05-08 134157.png [ 402093 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Good Afternoon,
Claim Number: W0234080
An ABI engineer has attended your van Serial Number: 1971635 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 24CUR0047.3 x 1 Part: TIE BACK: 400 X 70 STAMFORD CELADON RECTANULAR
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0234080
An ABI engineer has attended your van Serial Number: 1971635 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 24CUR0047.3 x 1 Part: TIE BACK: 400 X 70 STAMFORD CELADON RECTANULAR
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Afternoon,
Claim Number: W0234080
An ABI engineer has attended your van Serial Number: 1971635 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 24CUR0047.3 x 1 Part: TIE BACK: 400 X 70 STAMFORD CELADON RECTANULAR
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
| Attachment | Screenshot 2025-05-22 133552.png [ 403168 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | Screenshot 2025-07-03 105737.png [ 405280 ] |
posted to park 1-7-25
Show
Claire Folland
added a comment - posted to park 1-7-25
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
6m 28s | 1 | Claire Folland | 08/May/25 10:37 AM | |||||
|
3h 4m | 1 | Claire Folland | 08/May/25 1:42 PM | |||||
|
13d 23h 55m | 1 | Claire Folland | 22/May/25 1:38 PM | |||||
|
41d 21h 19m | 1 | Claire Folland | 03/Jul/25 10:58 AM | |||||
|
3s | 1 | Claire Folland | 03/Jul/25 10:58 AM | |||||
|
7s | 1 | Claire Folland | 03/Jul/25 10:58 AM | |||||
|
8s | 1 | Claire Folland | 03/Jul/25 10:58 AM |
