Details
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Type:
Internal Doors (8 Weeks)
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Status: Resolved
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:SurfBay Attending
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Plot:B379
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Hire_or_Retail:Retail
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Serial:2031191
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Model:wimbledon
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Year:2023
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Size:40x12
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ID Number:W0234227
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Status Colour:
Resolved
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Stock_Number:41029
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Times Scheduled:1
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Park_Company:Golden Cap Caravan Park - WDLH
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Park_Postcode:DT6 6JX
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Park_Contact:Jen
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Park_Phone:01297480010
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Park_Email:caravanholidayhomes1@wdlh.co.uk
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Park_Code:GOLD02
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - bathroom door needs adjusting | bedroom doors needing adjusting- they are very difficult to open |
| Attachment | Screenshot 2025-05-12 102507.png [ 402207 ] |
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Claire Folland
added a comment - - edited
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received email from park, submitted into ABI
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Claire Folland
added a comment - - edited received email from park, submitted into ABI
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Project | Swift [ 10018 ] | ABI [ 10014 ] |
| Key |
|
|
| ID Number | W0234227 |
| Attachment | Screenshot 2025-05-14 205435.png [ 402449 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Good Morning,
Claim Number: W0234227
An ABI engineer has attended your van Serial Number: 2031191 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 17FUR0185.0533 x 3 Part: DOOR: INTERIOR 1971 X 533
2. Item Code: 17FUR0185.0584 x 1 Part: DOOR: INTERIOR 1971 X 584
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0234227
An ABI engineer has attended your van Serial Number: 2031191 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 17FUR0185.0533 x 3 Part: DOOR: INTERIOR 1971 X 533
2. Item Code: 17FUR0185.0584 x 1 Part: DOOR: INTERIOR 1971 X 584
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Morning,
Claim Number: W0234227
An ABI engineer has attended your van Serial Number: 2031191 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 17FUR0185.0533 x 3 Part: DOOR: INTERIOR 1971 X 533
2. Item Code: 17FUR0185.0584 x 1 Part: DOOR: INTERIOR 1971 X 584
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
| Attachment | Screenshot 2025-05-22 103414.png [ 403116 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
Good Afternoon,
This claim has had to be amended due to the internal doors no longer available.
All doors will be replaced with a like for like, see image of colour attached.
If you have any further queries, please contact us .
Kind Regards,
ABI Warranty Team
This claim has had to be amended due to the internal doors no longer available.
All doors will be replaced with a like for like, see image of colour attached.
If you have any further queries, please contact us .
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Afternoon,
This claim has had to be amended due to the internal doors no longer available.
All doors will be replaced with a like for like, see image of colour attached.
If you have any further queries, please contact us .
Kind Regards,
ABI Warranty Team
| Attachment | Screenshot 2025-07-17 123117.png [ 406019 ] |
| Attachment | Screenshot 2025-10-07 095128.png [ 408500 ] |
complete 1-10-25
Show
Claire Folland
added a comment - complete 1-10-25
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Claire Folland [ claire ] | Charleen Sibley [ charleen sibley ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Claire Folland [ claire ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
6m 45s | 1 | Claire Folland | 12/May/25 10:26 AM | |||||
|
2d 10h 29m | 1 | Claire Folland | 14/May/25 8:55 PM | |||||
|
7d 13h 39m | 1 | Claire Folland | 22/May/25 10:34 AM | |||||
|
137d 23h 17m | 1 | Claire Folland | 07/Oct/25 9:52 AM | |||||
|
4s | 1 | Claire Folland | 07/Oct/25 9:52 AM | |||||
|
8s | 1 | Claire Folland | 07/Oct/25 9:52 AM | |||||
|
9s | 1 | Claire Folland | 07/Oct/25 9:52 AM |
