Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Reopened
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:2 summerfield pastures
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Hire_or_Retail:Retail
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Serial:1574710
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Model:ambleside
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Year:2021
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Size:40x13
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ID Number:R0234274
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Status Colour:
Reopened
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Stock_Number:38491
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Times Scheduled:1
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Park_Company:Stowford Farm Meadows
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Park_Postcode:EX34 0PW
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Park_Contact:Gemma
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Park_Phone:01271882476
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Park_Email:gemma.parkin@ltparks.co.uk
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Park_Code:STOW01
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Park_Key_Account:No
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SLA Status:
Activity
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Claire Folland
added a comment -
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received email from park, submitted into ABI
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Claire Folland
added a comment - received email from park, submitted into ABI
Good Afternoon,
Claim Number: R0234274
We have now referred the following issue(s) to our supplier.
1. W0234274 the glass on their front window besides the sliding patio door has blown. This is the right hand window as you are outside of the static looking at it
The referral claim(s) have been moved onto a separate claim number beginning with the letter ''R''. The claim numbers are next to each referral item.
If you wish to contact us regarding any of the referrals, please contact us with the relevant claim Number to help us assist with your enquiry.
Kind Regards,
ABI Warranty Team
Claim Number: R0234274
We have now referred the following issue(s) to our supplier.
1. W0234274 the glass on their front window besides the sliding patio door has blown. This is the right hand window as you are outside of the static looking at it
The referral claim(s) have been moved onto a separate claim number beginning with the letter ''R''. The claim numbers are next to each referral item.
If you wish to contact us regarding any of the referrals, please contact us with the relevant claim Number to help us assist with your enquiry.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Afternoon,
Claim Number: R0234274
We have now referred the following issue(s) to our supplier.
1. W0234274 the glass on their front window besides the sliding patio door has blown. This is the right hand window as you are outside of the static looking at it
The referral claim(s) have been moved onto a separate claim number beginning with the letter ''R''. The claim numbers are next to each referral item.
If you wish to contact us regarding any of the referrals, please contact us with the relevant claim Number to help us assist with your enquiry.
Kind Regards,
ABI Warranty Team
complete by ABI 2-6-25
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Claire Folland
added a comment - complete by ABI 2-6-25
Park have said the issue is still present, have let ABI know.
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James Eginton
added a comment - Park have said the issue is still present, have let ABI know.
ABI need a photo of the issue to pass to the suppliers, have asked park for this.
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James Eginton
added a comment - ABI need a photo of the issue to pass to the suppliers, have asked park for this.
Lindsey from the park phoned chasing this, advised we have not received a photo reference James previous email, she has advised we can use the original one, the suppliers will not accept this, they need a recent photo, she will take one and will send it over
Show
Claire Folland
added a comment - Lindsey from the park phoned chasing this, advised we have not received a photo reference James previous email, she has advised we can use the original one, the suppliers will not accept this, they need a recent photo, she will take one and will send it over