ABI
  1. ABI
  2. ABI-30405

pdi reports Fault/mark on ceiling light trim by wardrobe in main bedroom

    Details

    • Type: Wallboards/Ceiling Boards (8 Weeks) Wallboards/Ceiling Boards (8 Weeks)
    • Status: Parts on reorder
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      S148
    • Hire_or_Retail:
      Retail
    • Serial:
      2031387
    • Model:
      wimbledon
    • Year:
      2025
    • Size:
      40x12
    • ID Number:
      W0234376
    • Status Colour:
      Parts on reorder Parts on reorder
    • Stock_Number:
      42562
    • Times Scheduled:
      1
    • Park_Company:
       Warren Farm Holiday Centre Ltd
    • Park_Postcode:
      TA8 2RP
    • Park_Contact:
      jonathan harris
    • Park_Phone:
      01278 751227
    • Park_Email:
      vicki@warren-farm.co.uk / info@warrenfarm.co.uk
    • Park_Code:
      WARR01
    • Park_Key_Account:
      Yes
    • SLA Status:

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Summary CLONE - pdi reports Screw missing on towel hook in shower room pdi reports Fault/mark on ceiling light trim by wardrobe in main bedroom
      Claire Folland made changes -
      Attachment 42562 main bedroom light.png [ 402503 ]
      Claire Folland made changes -
      Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
      Claire Folland made changes -
      Attachment Screenshot 2025-05-15 112255.png [ 402514 ]
      Hide
      Claire Folland added a comment -
      picked up by Duncan, Park, submitted into ABI
      Show
      Claire Folland added a comment - picked up by Duncan, Park, submitted into ABI
      Claire Folland made changes -
      Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
      Claire Folland made changes -
      ID Number W0234376
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Claire Folland [ claire ] Charleen Sibley [ charleen sibley ]
      Claire Folland made changes -
      Attachment Screenshot 2025-05-30 150255.png [ 403695 ]
      Hide
      Claire Folland added a comment -
      Good Morning,
       
      Claim Number: W0234376
      We have now ordered the below parts to address the issues you have raised on the warranty claim.
       
      1. Item Code: LIG-LED12WDLMC7M x 1 Part: LIGHT: 12W LED FLUSH FTG
      2. Item Code: 23VEN0006 x 1 Part: VENT COVER: 54MM DIA BEIGE 3076000
      3. Item Code: 24FUR0067.0584 x 1 Part: DOOR: INTERIOR 1971 X 584
      4. Item Code: 25TSM0016.0090 x 2 Part: WRAPROUND: 90MM 3.6MM UNION RIVIERA 12570 MC0063
      5. Item Code: 84FUR2017 x 10 Part: CURTAIN EYE: BZP
      6. Item Code: 25LTG0045.2 x 1 Part: GREY FABRIC SHADE ONLY
      7. Item Code: REPAIR TOLEDO x 1 Part: 1X PLINTH - VINTAGE HARBOUR OAK - 900X90X15
       
      If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
       
      Kind Regards,
      ABI Warranty Team
       
      Show
      Claire Folland added a comment - Good Morning,   Claim Number: W0234376 We have now ordered the below parts to address the issues you have raised on the warranty claim.   1. Item Code: LIG-LED12WDLMC7M x 1 Part: LIGHT: 12W LED FLUSH FTG 2. Item Code: 23VEN0006 x 1 Part: VENT COVER: 54MM DIA BEIGE 3076000 3. Item Code: 24FUR0067.0584 x 1 Part: DOOR: INTERIOR 1971 X 584 4. Item Code: 25TSM0016.0090 x 2 Part: WRAPROUND: 90MM 3.6MM UNION RIVIERA 12570 MC0063 5. Item Code: 84FUR2017 x 10 Part: CURTAIN EYE: BZP 6. Item Code: 25LTG0045.2 x 1 Part: GREY FABRIC SHADE ONLY 7. Item Code: REPAIR TOLEDO x 1 Part: 1X PLINTH - VINTAGE HARBOUR OAK - 900X90X15   If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.   Kind Regards, ABI Warranty Team  
      Claire Folland made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Parts on reorder [ 10009 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Awaiting Customer Info Awaiting Customer Info
      30m 13s 1 Claire Folland 15/May/25 11:13 AM
      Awaiting Customer Info Awaiting Customer Info Submitted Submitted
      16m 16s 1 Claire Folland 15/May/25 11:29 AM
      Submitted Submitted Acknowledged Acknowledged
      1d 3h 7m 1 Claire Folland 16/May/25 2:36 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      5d 10h 38m 1 22/May/25 1:15 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      8d 13h 49m 1 Claire Folland 30/May/25 3:05 PM
      Engineer Scheduled Engineer Scheduled Parts on reorder Parts on reorder
      2s 1 Claire Folland 30/May/25 3:05 PM

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          Dates

          • Due:
            Created:
            Updated: