ABI
  1. ABI
  2. ABI-30524

the backing is coming off the lounge carpet and it is now starting to fray at the edges

        Details

        • Type: Carpets and vinyls (8 weeks) Carpets and vinyls (8 weeks)
        • Status: Submitted
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          32
        • Hire_or_Retail:
          Retail
        • Serial:
          2011370
        • Model:
          coworth
        • Year:
          2022
        • Size:
          36x12
        • ID Number:
          W0235061
        • Status Colour:
          Submitted Submitted
        • Stock_Number:
          39036
        • Times Scheduled:
          1
        • Park_Company:
           Upper Lynstone Caravan & Camping Park
        • Park_Postcode:
          EX23 0LP
        • Park_Contact:
          Mr John & Mrs Jill Cloke
        • Park_Phone:
          1288352017
        • Park_Email:
          reception@upperlynstone.co.uk
        • Park_Code:
          UPPE01
        • Park_Key_Account:
          No
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. 39036 carpet.jpg
          242 kB
        2. Screenshot 2025-05-30 122432.png
          187 kB
        3. Screenshot 2025-05-30 122625.png
          37 kB
        4. Screenshot 2025-05-30 131936.png
          101 kB
        5. Screenshot 2025-06-10 090006.png
          108 kB
        6. Screenshot 2025-08-22 113948.png
          43 kB

          Activity

          Ascending order - Click to sort in descending order
          Claire Folland created issue -
          Claire Folland made changes -
          Field Original Value New Value
          Park_Contact Mr John & Mrs Jill Cloke
          Park_Postcode EX23 0LP
          Park_Email reception@upperlynstone.co.uk
          Park_Phone 1288352017
          Park_Code UPPE01
          Park_Key_Account No
          Park_City Bude
          Park_Address Upper Lynstone Caravan Park
          Claire Folland made changes -
          Attachment Screenshot 2025-05-30 122432.png [ 403656 ]
          Claire Folland made changes -
          Attachment 39036 carpet.jpg [ 403657 ]
          Claire Folland made changes -
          Attachment Screenshot 2025-05-30 122625.png [ 403658 ]
          Claire Folland made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Claire Folland added a comment -
          received email from customer, submitted into ABI
          Show
          Claire Folland added a comment - received email from customer, submitted into ABI
          Claire Folland made changes -
          ID Number W0235061
          Claire Folland made changes -
          Attachment Screenshot 2025-05-30 131936.png [ 403677 ]
          Claire Folland made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Claire Folland made changes -
          Attachment Screenshot 2025-06-10 090006.png [ 404222 ]
          Hide
          Permalink
          Claire Folland added a comment -
          complete by ABI 10-6-25
          Show
          Claire Folland added a comment - complete by ABI 10-6-25
          Claire Folland made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Claire Folland made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          James Eginton made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          James Eginton made changes -
          Assignee Claire Folland [ claire ] James Eginton [ james ]
          Hide
          Permalink
          James Eginton added a comment -
          Issue is still occurring, resubmitted to ABI.
          Show
          James Eginton added a comment - Issue is still occurring, resubmitted to ABI.
          James Eginton made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          James Eginton made changes -
          Attachment Screenshot 2025-08-22 113948.png [ 407303 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		2m 30s 1 Claire Folland 30/May/25 12:26 PM
          Submitted Submitted Acknowledged Acknowledged
          		53m 1s 1 Claire Folland 30/May/25 1:19 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		10d 19h 43m 1 Claire Folland 10/Jun/25 9:03 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		4s 1 Claire Folland 10/Jun/25 9:03 AM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		3s 1 Claire Folland 10/Jun/25 9:03 AM
          Resolved Resolved Complete Complete
          		3s 1 Claire Folland 10/Jun/25 9:03 AM
          Complete Complete Reopened Reopened
          		73d 2h 54m 1 James Eginton 22/Aug/25 11:57 AM
          Reopened Reopened Submitted Submitted
          		31s 1 James Eginton 22/Aug/25 11:57 AM

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              Dates

              • Due:
                Created:
                Updated: