Details
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Type:
Blinds (8 Weeks)
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Status: Parts ordered
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:84
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Hire_or_Retail:Retail
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Serial:1971631
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Model:beverley
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Year:2025
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Size:39x12
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Status Colour:
Parts ordered
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Stock_Number:42527
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Times Scheduled:0
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Park_Company:Padstow Holiday Park
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Park_Postcode:PL28 8LB
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Park_Phone:01841 532289 /Alex 07590684118
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Park_Email:mail@padstowholidaypark.co.uk
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Park_Code:PADS02
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Park_Key_Account:Yes
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SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
13m 7s | 1 | Claire Folland | 30/May/25 12:45 PM | |||||
|
7m 51s | 1 | Claire Folland | 30/May/25 12:53 PM | |||||
|
12d 23h 28m | 1 | Claire Folland | 12/Jun/25 12:21 PM |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | Screenshot 2025-06-12 121926.png [ 404353 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | Screenshot 2025-05-30 125247.png [ 403674 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | Screenshot 2025-05-30 124359.png [ 403667 ] |
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - The net curtain in the lounge is small, customer has noticed the one in the dining area has plenty of gather so they do not match | The blind in the shower room doesn't go to the bottom of the window but the one in the bathroom does. |
| Issue Type | Curtains (8 Weeks) [ 27 ] | Blinds (8 Weeks) [ 28 ] |
Claim Number: W0235067
An ABI engineer has attended your van Serial Number: 1971631 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 24CUR0045 x 1 Part: BLIND: VENETIAN 650W X 1150D (25MM)
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team