ABI
  1. ABI
  2. ABI-30531

customer has reported that his oven is overheating

    Details

    • Type: Oven (2 Weeks) Oven (2 Weeks)
    • Status: Rejected
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      478
    • Hire_or_Retail:
      Retail
    • Serial:
      1911019
    • Model:
      St David
    • Year:
      2024
    • Size:
      38x12
    • ID Number:
      W0235174
    • Status Colour:
      Rejected Rejected
    • Stock_Number:
      41589
    • Times Scheduled:
      0
    • Park_Company:
       Mother Ivey's Bay Holiday Park
    • Park_Postcode:
      PL28 8SL
    • Park_Phone:
      01841 520990
    • Park_Email:
      paulw@motheriveysbay.com
    • Park_Code:
      MOTH01
    • Park_Key_Account:
      Yes
    • SLA Status:

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Park_Postcode PL28 8SL
      Park_Email paulw@motheriveysbay.com
      Park_Phone 01841 520990
      Park_Code MOTH01
      Park_Key_Account Yes
      Park_Address2 Trevose Head
      Park_City Near Padstow
      Park_Address Mother Ivey's Bay Holiday Park
      Claire Folland made changes -
      Attachment Screenshot 2025-06-02 104253.png [ 403718 ]
      Claire Folland made changes -
      Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
      Hide
      Claire Folland added a comment -
      received email from park, waiting for date of sale from park
      Show
      Claire Folland added a comment - received email from park, waiting for date of sale from park
      Claire Folland made changes -
      Attachment Screenshot 2025-06-02 114431.png [ 403747 ]
      Claire Folland made changes -
      Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
      Hide
      Claire Folland added a comment -
      submitted into ABI
      Show
      Claire Folland added a comment - submitted into ABI
      Claire Folland made changes -
      ID Number W0235174
      Claire Folland made changes -
      Attachment Screenshot 2025-06-02 154126.png [ 403800 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Claire Folland made changes -
      Attachment Screenshot 2025-06-04 114327.png [ 403944 ]
      Hide
      Claire Folland added a comment -
      supplier has rejected claim, stainless steel will not mark, rust or stain unless cleaning products containing abrasive ingredients have been used, sent this to Craig at the park
      Show
      Claire Folland added a comment - supplier has rejected claim, stainless steel will not mark, rust or stain unless cleaning products containing abrasive ingredients have been used, sent this to Craig at the park
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Rejected [ 10002 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Awaiting Customer Info Awaiting Customer Info
      25s 1 Claire Folland 02/Jun/25 10:43 AM
      Awaiting Customer Info Awaiting Customer Info Submitted Submitted
      1h 1m 1 Claire Folland 02/Jun/25 11:45 AM
      Submitted Submitted Acknowledged Acknowledged
      3h 56m 1 Claire Folland 02/Jun/25 3:41 PM
      Acknowledged Acknowledged Rejected Rejected
      1d 20h 3m 1 Claire Folland 04/Jun/25 11:45 AM

        People

        • Assignee:
          Claire Folland
          Reporter:
          Claire Folland
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated: