ABI
  1. ABI
  2. ABI-30706

van is now showing staining on the lounge ceiling

    Details

    • Type: Wallboards/Ceiling Boards (8 Weeks) Wallboards/Ceiling Boards (8 Weeks)
    • Status: Parts ordered
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      58
    • Hire_or_Retail:
      Hire_fleet
    • Serial:
      2012417
    • Model:
      coworth
    • Year:
      2024
    • Size:
      28x12
    • ID Number:
      W0237092
    • Status Colour:
      Parts ordered Parts ordered
    • Stock_Number:
      41688
    • Times Scheduled:
      0
    • Park_Company:
       Beachside Caravan Park
    • Park_Postcode:
      TA8 2QZ
    • Park_Phone:
      01278 751346
    • Park_Email:
      beachside@breansands.fsnet.co.uk
    • Park_Code:
      beac07
    • Park_Key_Account:
      No
    • SLA Status:

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Park_Postcode TA8 2QZ
      Park_Email beachside@breansands.fsnet.co.uk
      Park_Phone 01278 751346
      Park_Code beac07
      Park_Key_Account No
      Park_Address2 Coast Road
      Park_City Brean, Burnham on Sea
      Park_Address Beachside Caravan Park
      Claire Folland made changes -
      Attachment Screenshot 2025-07-21 143945.png [ 406127 ]
      Claire Folland made changes -
      Attachment 41688 ceiling..png [ 406128 ]
      Claire Folland made changes -
      Attachment Screenshot 2025-07-21 144250.png [ 406129 ]
      Claire Folland made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Hide
      Claire Folland added a comment -
      received email from Ryan, submitted into ABI
      Show
      Claire Folland added a comment - received email from Ryan, submitted into ABI
      Claire Folland made changes -
      ID Number W0237092
      Claire Folland made changes -
      Attachment Screenshot 2025-07-24 105603.png [ 406242 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Claire Folland added a comment -
      Good Morning,
       
      Claim Number: W0237092
      An ABI engineer has attended your van Serial Number: 2012417 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
      We have now ordered the below parts to address the issues you have raised on the warranty claim.
       
      1. Item Code: 24TSM0056.2120 x 1 Part: DEC.PLY: 3.6MM PUMMICE 2120 X 1220
      2. Item Code: 17PLA0010.3050 x 2 Part: BACKER: PLASTIC 3050MM
      3. Item Code: REPAIR SEE MIKE/DEAN x 2 Part: PUMMICE D MOULD
       
      If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
       
      Kind Regards,
      ABI Warranty Team
      Show
      Claire Folland added a comment - Good Morning,   Claim Number: W0237092 An ABI engineer has attended your van Serial Number: 2012417 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team. We have now ordered the below parts to address the issues you have raised on the warranty claim.   1. Item Code: 24TSM0056.2120 x 1 Part: DEC.PLY: 3.6MM PUMMICE 2120 X 1220 2. Item Code: 17PLA0010.3050 x 2 Part: BACKER: PLASTIC 3050MM 3. Item Code: REPAIR SEE MIKE/DEAN x 2 Part: PUMMICE D MOULD   If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.   Kind Regards, ABI Warranty Team
      Claire Folland made changes -
      Attachment Screenshot 2025-07-31 111427.png [ 406515 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Claire Folland made changes -
      Attachment Screenshot 2025-10-01 093129.png [ 408300 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      3m 39s 1 Claire Folland 21/Jul/25 2:43 PM
      Submitted Submitted Acknowledged Acknowledged
      2d 20h 13m 1 Claire Folland 24/Jul/25 10:56 AM
      Acknowledged Acknowledged Parts ordered Parts ordered
      7d 18m 1 Claire Folland 31/Jul/25 11:14 AM

        People

        • Assignee:
          Claire Folland
          Reporter:
          Claire Folland
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated: