Details
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Type:
Beds (8 Weeks)
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Status: Issue Invoice
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:showground
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Hire_or_Retail:Retail
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Serial:2230241
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Model:Hamilton
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Year:2025
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Size:36x12
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ID Number:W0237946
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Status Colour:
Issue Invoice
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Stock_Number:42249
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Times Scheduled:1
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Park_Company:Calloose Caravan & Camping Park
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Park_Postcode:TR27 5ET
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Park_Contact:Mr John & Mrs Chadd
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Park_Phone:1736850431
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Park_Code:CALL01
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Park_Key_Account:No
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - pdi reports wallboard corner joints in front of lounge silicone has gaps | pdi reports large bulge in centre of headboard in main bedroom |
| Issue Type | Wallboards/Ceiling Boards (8 Weeks) [ 6 ] | Beds (8 Weeks) [ 10 ] |
| Attachment | 42249.19.png [ 406828 ] | |
| Attachment | 42249.20.png [ 406829 ] |
| Attachment | Screenshot 2025-08-11 114415.png [ 406845 ] |
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Claire Folland
added a comment -
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picked up by Duncan, submitted into ABI
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Claire Folland
added a comment - picked up by Duncan, submitted into ABI
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | W0237946 |
| Attachment | Screenshot 2025-08-11 123925.png [ 406864 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Claim Number: W0237946
An ABI engineer has attended your van Serial Number: 2230241 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: REPAIR TOLEDO x 1 Part: BOTH SIDE PANELS OF HEADBOARD
2. Item Code: 25BED0161 x 1 Part: HEADBOARD: 1596W X 1220D
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
An ABI engineer has attended your van Serial Number: 2230241 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: REPAIR TOLEDO x 1 Part: BOTH SIDE PANELS OF HEADBOARD
2. Item Code: 25BED0161 x 1 Part: HEADBOARD: 1596W X 1220D
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Claim Number: W0237946
An ABI engineer has attended your van Serial Number: 2230241 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: REPAIR TOLEDO x 1 Part: BOTH SIDE PANELS OF HEADBOARD
2. Item Code: 25BED0161 x 1 Part: HEADBOARD: 1596W X 1220D
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
| Attachment | Screenshot 2025-08-15 123344.png [ 407030 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Attachment | Screenshot 2025-11-07 120328.png [ 409789 ] |
complete by ABI 3-11-25
Show
Claire Folland
added a comment - complete by ABI 3-11-25
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
made changes -
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
30m 15s | 1 | Claire Folland | 11/Aug/25 11:47 AM | |||||
|
53m 50s | 1 | Claire Folland | 11/Aug/25 12:40 PM | |||||
|
3d 23h 55m | 1 | Claire Folland | 15/Aug/25 12:36 PM | |||||
|
84d 27m | 1 | Claire Folland | 07/Nov/25 12:03 PM | |||||
|
3s | 1 | Claire Folland | 07/Nov/25 12:04 PM | |||||
|
6s | 1 | Claire Folland | 07/Nov/25 12:04 PM | |||||
|
39d 16h 23m | 1 | 17/Dec/25 4:27 AM |
