ABI
  1. ABI
  2. ABI-30828

The grill burner won’t stay lit

        Details

        • Type: Grill Grill
        • Status: Worksheet Issued
        • Priority: Normal Normal
        • Resolution: Unresolved
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          33
        • Hire_or_Retail:
          Retail
        • Serial:
          2031244
        • Model:
          wimbledon
        • Year:
          2024
        • Size:
          40x12
        • ID Number:
          W0238567
        • Status Colour:
          Worksheet Issued Worksheet Issued
        • Stock_Number:
          41877
        • Times Scheduled:
          0
        • Park_Company:
           3T Water sports
        • Park_Postcode:
          OX29 7QW
        • Park_Contact:
          Anna Horn
        • Park_Phone:
          01865 300621
        • Park_Email:
          enquiries@3twatersports.co.uk
        • Park_Code:
          3TWA01
        • Park_Key_Account:
          No
        • SLA Status:
        1. 1.png
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        2. 41877 Gas hob 1.jpg
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        3. 41877 Gas hob 2.jpg
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        4. 41877 Gas hob 3.jpg
          19 kB
        5. Screenshot 2025-08-26 135005.png
          166 kB
        6. Screenshot 2025-09-02 153736.png
          27 kB
        7. Screenshot 2025-09-02 164657.png
          94 kB
        8. Screenshot 2025-11-27 142637.png
          106 kB

          Activity

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          Claire Folland added a comment -
          received email from park, waiting for photo as supplier will ask for one
          Show
          Claire Folland added a comment - received email from park, waiting for photo as supplier will ask for one
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          Claire Folland added a comment -
          waiting for serial number for oven
          Show
          Claire Folland added a comment - waiting for serial number for oven
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          Claire Folland added a comment -
          Hi Claire,

          The model for the cooker is:

          The serial number is: EO44AB6000590 and it is a SOK17 XXX Series Cosina – together with images.

          I look forward to hearing from you.

          Kind regards,
          Anna

          Show
          Claire Folland added a comment - Hi Claire, The model for the cooker is: The serial number is: EO44AB6000590 and it is a SOK17 XXX Series Cosina – together with images. I look forward to hearing from you. Kind regards, Anna
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          Claire Folland added a comment -
          submitted into ABI
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          Claire Folland added a comment - submitted into ABI
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          Claire Folland added a comment -
          Good Afternoon,
           
          Claim Number: W0238567
          We have now referred the following issue(s) to our supplier.
           
          1. W0238567 The grill burner won’t stay lit
          2. W0238567 the front hob burner is erratic ’ and has melted the metal burner plate
            
          The referral claim(s) have been moved onto a separate claim number beginning with the letter ''R''. The claim numbers are next to each referral item.
           
          If you wish to contact us regarding any of the referrals, please contact us with the relevant claim Number to help us assist with your enquiry.
           
          Kind Regards,
          ABI Warranty Team
          Show
          Claire Folland added a comment - Good Afternoon,   Claim Number: W0238567 We have now referred the following issue(s) to our supplier.   1. W0238567 The grill burner won’t stay lit 2. W0238567 the front hob burner is erratic ’ and has melted the metal burner plate    The referral claim(s) have been moved onto a separate claim number beginning with the letter ''R''. The claim numbers are next to each referral item.   If you wish to contact us regarding any of the referrals, please contact us with the relevant claim Number to help us assist with your enquiry.   Kind Regards, ABI Warranty Team

            People

            • Assignee:
              Claire Folland
              Reporter:
              Claire Folland
              Participants:
            • Watchers:
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              Dates

              • Due:
                Created:
                Updated: