Details
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Type:
Grill
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Status: Worksheet Issued
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:33
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Hire_or_Retail:Retail
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Serial:2031244
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Model:wimbledon
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Year:2024
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Size:40x12
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ID Number:W0238567
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Status Colour:
Worksheet Issued
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Stock_Number:41877
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Times Scheduled:0
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Park_Company:3T Water sports
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Park_Postcode:OX29 7QW
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Park_Contact:Anna Horn
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Park_Phone:01865 300621
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Park_Email:enquiries@3twatersports.co.uk
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Park_Code:3TWA01
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Park_Key_Account:No
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Anna Horn | |
| Park_Postcode | OX29 7QW | |
| Park_Email | enquiries@3twatersports.co.uk | |
| Park_Phone | 01865 300621 | |
| Park_Code | 3TWA01 | |
| Park_Key_Account | No | |
| Park_Address2 | Standlake | |
| Park_City | Oxon | |
| Park_Address | Aston Road |
| Attachment | Screenshot 2025-08-26 135005.png [ 407370 ] |
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
Hide
Claire Folland
added a comment -
Permalink
received email from park, waiting for photo as supplier will ask for one
Show
Claire Folland
added a comment - received email from park, waiting for photo as supplier will ask for one
| Attachment | 41877 Gas hob 1.jpg [ 407447 ] | |
| Attachment | 41877 Gas hob 2.jpg [ 407448 ] | |
| Attachment | 41877 Gas hob 3.jpg [ 407449 ] |
| Summary | The grill burner won’t stay lit and the front hob burner is erratic ’ and has melted the metal burner plate | The grill burner won’t stay lit |
waiting for serial number for oven
Show
Claire Folland
added a comment - waiting for serial number for oven
Hi Claire,
The model for the cooker is:
The serial number is: EO44AB6000590 and it is a SOK17 XXX Series Cosina – together with images.
I look forward to hearing from you.
Kind regards,
Anna
The model for the cooker is:
The serial number is: EO44AB6000590 and it is a SOK17 XXX Series Cosina – together with images.
I look forward to hearing from you.
Kind regards,
Anna
Show
Claire Folland
added a comment - Hi Claire,
The model for the cooker is:
The serial number is: EO44AB6000590 and it is a SOK17 XXX Series Cosina – together with images.
I look forward to hearing from you.
Kind regards,
Anna
| Attachment | Screenshot 2025-09-02 153736.png [ 407573 ] |
submitted into ABI
Show
Claire Folland
added a comment - submitted into ABI
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
| ID Number | W0238567 |
Good Afternoon,
Claim Number: W0238567
We have now referred the following issue(s) to our supplier.
1. W0238567 The grill burner won’t stay lit
2. W0238567 the front hob burner is erratic ’ and has melted the metal burner plate
The referral claim(s) have been moved onto a separate claim number beginning with the letter ''R''. The claim numbers are next to each referral item.
If you wish to contact us regarding any of the referrals, please contact us with the relevant claim Number to help us assist with your enquiry.
Kind Regards,
ABI Warranty Team
Claim Number: W0238567
We have now referred the following issue(s) to our supplier.
1. W0238567 The grill burner won’t stay lit
2. W0238567 the front hob burner is erratic ’ and has melted the metal burner plate
The referral claim(s) have been moved onto a separate claim number beginning with the letter ''R''. The claim numbers are next to each referral item.
If you wish to contact us regarding any of the referrals, please contact us with the relevant claim Number to help us assist with your enquiry.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Afternoon,
Claim Number: W0238567
We have now referred the following issue(s) to our supplier.
1. W0238567 The grill burner won’t stay lit
2. W0238567 the front hob burner is erratic ’ and has melted the metal burner plate
The referral claim(s) have been moved onto a separate claim number beginning with the letter ''R''. The claim numbers are next to each referral item.
If you wish to contact us regarding any of the referrals, please contact us with the relevant claim Number to help us assist with your enquiry.
Kind Regards,
ABI Warranty Team
| Attachment | Screenshot 2025-09-02 164657.png [ 407578 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
made changes -
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Attachment | Screenshot 2025-11-27 142637.png [ 410837 ] |
| Attachment | 1.png [ 412479 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1m 16s | 1 | Claire Folland | 26/Aug/25 1:51 PM | |||||
|
7d 1h 47m | 1 | Claire Folland | 02/Sep/25 3:38 PM | |||||
|
1h 8m | 1 | Claire Folland | 02/Sep/25 4:47 PM | |||||
|
66d 9h 46m | 1 | 08/Nov/25 1:34 AM |
