Details
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Type:
Carpets and vinyls (8 weeks)
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Status: Parts ordered
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:29
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Hire_or_Retail:Retail
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Serial:1911703
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Model:st david
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Year:2025
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Size:38x12
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ID Number:W0240485
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Status Colour:
Parts ordered
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Stock_Number:42617
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Times Scheduled:0
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Park_Company:Berry Barton Caravan Park
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Park_Postcode:EX12 3BD
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Park_Contact:Mr Mark White
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Park_Phone:1297680208
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Park_Email:tmandaewhite@btconnect.com
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Park_Code:BERR02
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Park_Key_Account:No
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - pdi reports drawers x 2 in tv cabinet are stiff to open | pdi reports carpet trim in lounge is kinked |
| Attachment | Screenshot 2025-10-20 111457.png [ 408908 ] |
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Claire Folland
added a comment -
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picked up by the customer/Steve, submitted into ABI
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Claire Folland
added a comment - picked up by the customer/Steve, submitted into ABI
| Attachment | Screenshot 2025-10-20 111644.png [ 408924 ] | |
| Attachment | Screenshot 2025-10-20 111657.png [ 408925 ] | |
| Attachment | Screenshot 2025-10-20 111712.png [ 408926 ] | |
| Attachment | Screenshot 2025-10-20 111724.png [ 408927 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | W0240485 |
| Attachment | Screenshot 2025-10-20 123215.png [ 408992 ] |
Good Afternoon,
Claim Number: W0240485
An ABI engineer has attended your van Serial Number: 1911703 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 13FLR0008.2700 x 1 Part: CARPET STRIP:LAMINATED CLIP LIGHT BROWN
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0240485
An ABI engineer has attended your van Serial Number: 1911703 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 13FLR0008.2700 x 1 Part: CARPET STRIP:LAMINATED CLIP LIGHT BROWN
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Afternoon,
Claim Number: W0240485
An ABI engineer has attended your van Serial Number: 1911703 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 13FLR0008.2700 x 1 Part: CARPET STRIP:LAMINATED CLIP LIGHT BROWN
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
| Attachment | Screenshot 2025-11-07 123932.png [ 409801 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
12m 54s | 1 | Claire Folland | 20/Oct/25 11:19 AM | |||||
|
18d 2h 20m | 1 | Claire Folland | 07/Nov/25 12:39 PM | |||||
|
6s | 1 | Claire Folland | 07/Nov/25 12:39 PM |
