Details

    • Type: Kitchen Cupboards (8 Weeks) Kitchen Cupboards (8 Weeks)
    • Status: Parts ordered
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      A6
    • Hire_or_Retail:
      Retail
    • Serial:
      1576675
    • Model:
      ambleside resi
    • Year:
      2025
    • Size:
      40x13
    • ID Number:
      W0240487
    • Status Colour:
      Parts ordered Parts ordered
    • Stock_Number:
      42029
    • Times Scheduled:
      0
    • Park_Company:
       Pebblebank Holiday Park
    • Park_Postcode:
      DT4 9HF
    • Park_Contact:
      Mr & Mrs Hartley
    • Park_Phone:
      01305774844
    • Park_Email:
      info@pebblebank.co.uk
    • Park_Code:
      PEBB01
    • Park_Key_Account:
      Yes
    • SLA Status:

      Activity

      Claire Folland created issue -
      Claire Folland made changes -
      Field Original Value New Value
      Summary CLONE - pdi reports kitchen drawers and doors require adjusting pdi reports hallway door requires adjusting
      Claire Folland made changes -
      Attachment Screenshot 2025-10-20 115744.png [ 408975 ]
      Hide
      Claire Folland added a comment -
      Picked up by Duncan on pdi, submitted into ABI
      Show
      Claire Folland added a comment - Picked up by Duncan on pdi, submitted into ABI
      Claire Folland made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Claire Folland made changes -
      ID Number W0240487
      Claire Folland made changes -
      Attachment Screenshot 2025-10-20 130228.png [ 409001 ]
      Claire Folland made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Claire Folland added a comment -
      Good Afternoon,
       
      Claim Number: W0240487
      An ABI engineer has attended your van Serial Number: 1576675 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
      We have now ordered the below parts to address the issues you have raised on the warranty claim.
       
      1. Item Code: 19FLR0025.4000 x 4 Part: CARPET: `BALTA` SHEPHERD 745
      2. Item Code: 18FUR0015.0584 x 2 Part: DOOR: INTERIOR 1971 X 584
      3. Item Code: 18FUR0015.0684 x 2 Part: DOOR: INTERIOR 1971 X 684
      4. Item Code: PBU21021 x 1 Part: SHAKER DOOR: 269 X 796 X 19MM
      5. Item Code: PCB21003 x 1 Part: SHAKER DOOR: 171 X 963 X 19MM
      6. Item Code: REPAIR SEE MIKE/DEAN x 2 Part: PATIO H BLOCK
       
      If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
       
      Kind Regards,
      ABI Warranty Team
      Show
      Claire Folland added a comment - Good Afternoon,   Claim Number: W0240487 An ABI engineer has attended your van Serial Number: 1576675 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team. We have now ordered the below parts to address the issues you have raised on the warranty claim.   1. Item Code: 19FLR0025.4000 x 4 Part: CARPET: `BALTA` SHEPHERD 745 2. Item Code: 18FUR0015.0584 x 2 Part: DOOR: INTERIOR 1971 X 584 3. Item Code: 18FUR0015.0684 x 2 Part: DOOR: INTERIOR 1971 X 684 4. Item Code: PBU21021 x 1 Part: SHAKER DOOR: 269 X 796 X 19MM 5. Item Code: PCB21003 x 1 Part: SHAKER DOOR: 171 X 963 X 19MM 6. Item Code: REPAIR SEE MIKE/DEAN x 2 Part: PATIO H BLOCK   If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.   Kind Regards, ABI Warranty Team
      Claire Folland made changes -
      Attachment Screenshot 2025-11-07 100852.png [ 409761 ]
      Claire Folland made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      15m 1 Claire Folland 20/Oct/25 12:00 PM
      Submitted Submitted Acknowledged Acknowledged
      1h 3m 1 Claire Folland 20/Oct/25 1:04 PM
      Acknowledged Acknowledged Parts ordered Parts ordered
      17d 22h 8m 1 Claire Folland 07/Nov/25 10:12 AM

        People

        • Assignee:
          Claire Folland
          Reporter:
          Claire Folland
          Participants:
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          Dates

          • Due:
            Created:
            Updated: