Details
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Type:
Small Fittings (8 Weeks)
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Status: Parts ordered
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Hire_or_Retail:Retail
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Serial:1576674
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Model:Ambleside
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Year:2025
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Size:40x13
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ID Number:W0240540
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Status Colour:
Parts ordered
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Stock_Number:42028
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Times Scheduled:0
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Park_Company:Azure Seas Holiday Park
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Park_Postcode:NR32 5HW
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Park_Phone:01502 731403
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Park_Email:office@azureseas.co.uk
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Park_Code:....
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Park_Key_Account:No
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - bathroom metal carpet trim dented where it has been screwed in too tight | hallway mirror marks under glass |
| Issue Type | Carpets and vinyls (8 weeks) [ 13 ] | Small Fittings (8 Weeks) [ 1 ] |
| Attachment | 42028 mirror.png [ 409059 ] |
| Attachment | Screenshot 2025-10-21 095848.png [ 409067 ] |
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Claire Folland
added a comment -
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this is an ex demo from winkleigh, received email from park, submitted into ABI
Show
Claire Folland
added a comment - this is an ex demo from winkleigh, received email from park, submitted into ABI
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | W0240540 |
| Attachment | Screenshot 2025-10-21 165058.png [ 409158 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Good Morning,
Claim Number: W0240540
An ABI engineer has attended your van Serial Number: 1576674 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 18FUR0104 x 1 Part: MIRROR: 6-HOLE 300 X 1500 6MM
2. Item Code: 18FLR0013.2700 x 1 Part: CARPET STRIP: CHROME M11.9A
3. Item Code: 19FLR0014.2700 x 1 Part: CARPET STRIP: M13.9BSA B.STEEL
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0240540
An ABI engineer has attended your van Serial Number: 1576674 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 18FUR0104 x 1 Part: MIRROR: 6-HOLE 300 X 1500 6MM
2. Item Code: 18FLR0013.2700 x 1 Part: CARPET STRIP: CHROME M11.9A
3. Item Code: 19FLR0014.2700 x 1 Part: CARPET STRIP: M13.9BSA B.STEEL
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Morning,
Claim Number: W0240540
An ABI engineer has attended your van Serial Number: 1576674 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 18FUR0104 x 1 Part: MIRROR: 6-HOLE 300 X 1500 6MM
2. Item Code: 18FLR0013.2700 x 1 Part: CARPET STRIP: CHROME M11.9A
3. Item Code: 19FLR0014.2700 x 1 Part: CARPET STRIP: M13.9BSA B.STEEL
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
18m 16s | 1 | Claire Folland | 21/Oct/25 10:01 AM | |||||
|
6h 50m | 1 | Claire Folland | 21/Oct/25 4:52 PM | |||||
|
16d 19h 59m | 1 | Claire Folland | 07/Nov/25 11:51 AM |
