ABI
  1. ABI
  2. ABI-31037

Oven ignition needs to be held for quite a while for it to light (which is not normal)

    Details

    • Type: Oven (2 Weeks) Oven (2 Weeks)
    • Status: Worksheet Issued
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      KC22
    • Hire_or_Retail:
      Retail
    • Serial:
      1577034
    • Model:
      ambleside prem resi
    • Year:
      2025
    • Size:
      40x14
    • ID Number:
      W0239455
    • Status Colour:
      Worksheet Issued Worksheet Issued
    • Stock_Number:
      42659
    • Times Scheduled:
      0
    • Park_Company:
       Trelay Holiday Park - Hideaway Holiday Park Ltd
    • Park_Postcode:
      PL13 2JX
    • Park_Contact:
      W J Doidge
    • Park_Phone:
      01503 220900
    • Park_Email:
      stay@trelay.co.uk
    • Park_Code:
      TREL01
    • Park_Key_Account:
      No
    • SLA Status:
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      Activity

      Hide
      James Eginton added a comment -
      Have asked the park for serial number of the oven, in order to submit the claim.

      No PDI completed, as there were guests in the caravan.
      Show
      James Eginton added a comment - Have asked the park for serial number of the oven, in order to submit the claim. No PDI completed, as there were guests in the caravan.
      Hide
      James Eginton added a comment -
      Serial number received, have submitted claim to ABI.
      Show
      James Eginton added a comment - Serial number received, have submitted claim to ABI.
      Hide
      James Eginton added a comment -
      Andy from Pacifica called as hoping to visit this afternoon.

      Called the park, they are away at a conference and are back on Friday, so the visit would need to take place from then.

      Have called Andy back to advise (07595217961), Andy will call park directly to arrange the visit.
      Show
      James Eginton added a comment - Andy from Pacifica called as hoping to visit this afternoon. Called the park, they are away at a conference and are back on Friday, so the visit would need to take place from then. Have called Andy back to advise (07595217961), Andy will call park directly to arrange the visit.
      Hide
      James Eginton added a comment -
      Engineer went to attend yesterday, was the incorrect address on the system.

      Have asked ABI for a new visit to take place and given the correct address for all records.
      Show
      James Eginton added a comment - Engineer went to attend yesterday, was the incorrect address on the system. Have asked ABI for a new visit to take place and given the correct address for all records.
      Hide
      James Eginton added a comment -
      Bonus are sending out a new oven to the park on Friday, 19th December.

      Andrea @ ABI has agreed for the park's gas engineer to fit and then invoice ABI to be reimbursed.
      Show
      James Eginton added a comment - Bonus are sending out a new oven to the park on Friday, 19th December. Andrea @ ABI has agreed for the park's gas engineer to fit and then invoice ABI to be reimbursed.

        People

        • Assignee:
          James Eginton
          Reporter:
          James Eginton
          Participants:
        • Watchers:
          0 Start watching this issue

          Dates

          • Due:
            Created:
            Updated: