Details
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Type:
Oven (2 Weeks)
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Status: Worksheet Issued
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:KC22
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Hire_or_Retail:Retail
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Serial:1577034
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Model:ambleside prem resi
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Year:2025
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Size:40x14
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ID Number:W0239455
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Status Colour:
Worksheet Issued
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Stock_Number:42659
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Times Scheduled:0
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Park_Company:Trelay Holiday Park - Hideaway Holiday Park Ltd
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Park_Postcode:PL13 2JX
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Park_Contact:W J Doidge
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Park_Phone:01503 220900
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Park_Email:stay@trelay.co.uk
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Park_Code:TREL01
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Park_Key_Account:No
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Internal Doors (8 Weeks) [ 29 ] | Oven (2 Weeks) [ 5 ] |
| Attachment | screenshot-1.png [ 409403 ] |
| Attachment | screenshot-2.png [ 409434 ] |
| Attachment | screenshot-3.png [ 409435 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
Serial number received, have submitted claim to ABI.
Show
James Eginton
added a comment - Serial number received, have submitted claim to ABI.
Andy from Pacifica called as hoping to visit this afternoon.
Called the park, they are away at a conference and are back on Friday, so the visit would need to take place from then.
Have called Andy back to advise (07595217961), Andy will call park directly to arrange the visit.
Called the park, they are away at a conference and are back on Friday, so the visit would need to take place from then.
Have called Andy back to advise (07595217961), Andy will call park directly to arrange the visit.
Show
James Eginton
added a comment - Andy from Pacifica called as hoping to visit this afternoon.
Called the park, they are away at a conference and are back on Friday, so the visit would need to take place from then.
Have called Andy back to advise (07595217961), Andy will call park directly to arrange the visit.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Engineer went to attend yesterday, was the incorrect address on the system.
Have asked ABI for a new visit to take place and given the correct address for all records.
Have asked ABI for a new visit to take place and given the correct address for all records.
Show
James Eginton
added a comment - Engineer went to attend yesterday, was the incorrect address on the system.
Have asked ABI for a new visit to take place and given the correct address for all records.
made changes -
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Attachment | screenshot-4.png [ 411406 ] |
Bonus are sending out a new oven to the park on Friday, 19th December.
Andrea @ ABI has agreed for the park's gas engineer to fit and then invoice ABI to be reimbursed.
Andrea @ ABI has agreed for the park's gas engineer to fit and then invoice ABI to be reimbursed.
Show
James Eginton
added a comment - Bonus are sending out a new oven to the park on Friday, 19th December.
Andrea @ ABI has agreed for the park's gas engineer to fit and then invoice ABI to be reimbursed.
| Attachment | screenshot-5.png [ 411407 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1d 39m | 1 | James Eginton | 31/Oct/25 4:29 PM | |||||
|
18d 20h 16m | 1 | James Eginton | 19/Nov/25 12:46 PM | |||||
|
27d 17h 29m | 1 | 17/Dec/25 6:15 AM |
No PDI completed, as there were guests in the caravan.