Details
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Type:
Floor (8 Weeks)
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Status: Parts ordered
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:18
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Hire_or_Retail:Retail
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Serial:2151290
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Model:keswick
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Year:2025
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Size:32x10
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ID Number:W0241548
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Status Colour:
Parts ordered
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Stock_Number:42622
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Times Scheduled:0
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Park_Company:North Morte Farm Holiday Park
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Park_Postcode:EX34 7EG
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Park_Contact:Brian Gilbert
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Park_Phone:01271 870381
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Park_Email:info@northmortefarm.co.uk
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Park_Code:NORT01
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - pdi reports large headboard in main bedroom wobbling around with wallboard, feels very loose | pdi reports floor dips down from middle of bathroom towards shower cubicle |
| Issue Type | Lounge Furniture (8 Weeks) [ 33 ] | Floor (8 Weeks) [ 24 ] |
| Attachment | Screenshot 2025-11-14 112316.png [ 410165 ] |
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Claire Folland
added a comment -
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picked up by steve, submitted into ABI
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Claire Folland
added a comment - picked up by steve, submitted into ABI
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | W0241548 |
| Attachment | Screenshot 2025-11-14 141709.png [ 410213 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Good Morning,
Claim Number: W0241548
An ABI engineer has attended your van Serial Number: 2151290 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 24FUR0094 x 1 Part: MIRROR: DEEP CLASSIC 700MM ROUND
2. Item Code: REPAIR SEE MIKE/DEAN x 3 Part: CHASSIS TIMBERS 100 X 30
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0241548
An ABI engineer has attended your van Serial Number: 2151290 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 24FUR0094 x 1 Part: MIRROR: DEEP CLASSIC 700MM ROUND
2. Item Code: REPAIR SEE MIKE/DEAN x 3 Part: CHASSIS TIMBERS 100 X 30
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Morning,
Claim Number: W0241548
An ABI engineer has attended your van Serial Number: 2151290 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 24FUR0094 x 1 Part: MIRROR: DEEP CLASSIC 700MM ROUND
2. Item Code: REPAIR SEE MIKE/DEAN x 3 Part: CHASSIS TIMBERS 100 X 30
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
| Attachment | Screenshot 2025-12-11 095257.png [ 411225 ] |
| Attachment | Screenshot 2025-12-11 095257.png [ 411225 ] |
| Attachment | Screenshot 2025-12-11 095610.png [ 411226 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
6m 19s | 1 | Claire Folland | 14/Nov/25 11:24 AM | |||||
|
2h 53m | 1 | Claire Folland | 14/Nov/25 2:18 PM | |||||
|
26d 19h 38m | 1 | Claire Folland | 11/Dec/25 9:56 AM |
