Details
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Type:
Small Fittings (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:B379
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Hire_or_Retail:Retail
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Serial:2031191
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Model:wimbledon
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Year:2023
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Size:40x12
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ID Number:W0242650
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Status Colour:
Complete
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Stock_Number:41029
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Times Scheduled:2
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Park_Company:Golden Cap Caravan Park - WDLH
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Park_Postcode:DT6 6JX
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Park_Contact:Jen
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Park_Phone:01297480010
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Park_Email:caravanholidayhomes1@wdlh.co.uk
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Park_Code:GOLD02
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - Door to Shower room needs adjustment | Mirror in shower room- rusting |
| Issue Type | Internal Doors (8 Weeks) [ 29 ] | Small Fittings (8 Weeks) [ 1 ] |
| Attachment | 41029 mirror.jpeg [ 411476 ] |
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Claire Folland
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received email from park, submitted into ABI
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Claire Folland
added a comment - received email from park, submitted into ABI
| Attachment | Screenshot 2025-12-18 155054.png [ 411479 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | W0242650 |
| Attachment | Screenshot 2025-12-18 162153.png [ 411493 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
made changes -
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
Good Afternoon,
Claim Number: W0242650
An ABI engineer has attended your van Serial Number: 2031191 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 06FUR0001 x 1 Part: MIRROR: 2-HOLE 400 X 600 4MM
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0242650
An ABI engineer has attended your van Serial Number: 2031191 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 06FUR0001 x 1 Part: MIRROR: 2-HOLE 400 X 600 4MM
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Afternoon,
Claim Number: W0242650
An ABI engineer has attended your van Serial Number: 2031191 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 06FUR0001 x 1 Part: MIRROR: 2-HOLE 400 X 600 4MM
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Parts on reorder [ 10009 ] |
| Attachment | 1.png [ 412139 ] |
complete by ABI 19-2-26
Show
Claire Folland
added a comment - complete by ABI 19-2-26
| Status | Parts on reorder [ 10009 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
6m 22s | 1 | Claire Folland | 18/Dec/25 3:51 PM | |||||
|
31m 59s | 1 | Claire Folland | 18/Dec/25 4:23 PM | |||||
|
5h 45m | 1 | 18/Dec/25 10:09 PM | ||||||
|
8s | 1 | Claire Folland | 19/Jan/26 9:51 AM | |||||
|
31d 2h 8m | 1 | Claire Folland | 19/Feb/26 11:59 AM | |||||
|
1s | 1 | Claire Folland | 19/Feb/26 12:00 PM | |||||
|
31d 11h 42m | 2 | Claire Folland | 19/Feb/26 12:00 PM | |||||
|
3s | 1 | Claire Folland | 19/Feb/26 12:00 PM | |||||
|
43s | 1 | Claire Folland | 19/Feb/26 12:01 PM |
