Details
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Type:
Toilet/Shower (8 Weeks)
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Status: Resolved
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:D004
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Hire_or_Retail:Retail
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Serial:2140064
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Model:Ingleton
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Year:2023
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Size:40x12
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ID Number:W0244786
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Status Colour:
Resolved
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Stock_Number:39225
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Times Scheduled:2
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Park_Company:Larkfield Holiday Park
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Park_Postcode:DT6 4ND
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Park_Phone:01308897361
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Park_Email:sales@wdlh.co.uk
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Park_Code:LARK04
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Park_Key_Account:No
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SLA Status:
Description
customer thinks it should be covered under warranty
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | DT6 4ND | |
| Park_Email | sales@wdlh.co.uk | |
| Park_Phone | 01308897361 | |
| Park_Code | LARK04 | |
| Park_Key_Account | No | |
| Park_Address2 | Bredy Road | |
| Park_City | Burton Bradstock | |
| Park_Address | Larkfield Holiday Park |
| Attachment | 1.jpg [ 412332 ] |
| Attachment | 1.jpg [ 412333 ] |
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Claire Folland
added a comment -
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received email from park, submitted into ABI
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Claire Folland
added a comment - received email from park, submitted into ABI
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | W0244786 |
| Attachment | 1.png [ 412334 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
made changes -
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
Good Afternoon,
Claim Number: W0244786
An ABI engineer has attended your van Serial Number: 2140064 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 16PLU0013 x 1 Part: TAP: MIXER HORIZONTAL V200 TMV2
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0244786
An ABI engineer has attended your van Serial Number: 2140064 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 16PLU0013 x 1 Part: TAP: MIXER HORIZONTAL V200 TMV2
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Afternoon,
Claim Number: W0244786
An ABI engineer has attended your van Serial Number: 2140064 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 16PLU0013 x 1 Part: TAP: MIXER HORIZONTAL V200 TMV2
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Parts on reorder [ 10009 ] |
**PARTS POSTED TO PARK VIA CARRIER 18/03/26 - TRACKING NUMBER 70781937233**
Show
Claire Folland
added a comment - **PARTS POSTED TO PARK VIA CARRIER 18/03/26 - TRACKING NUMBER 70781937233**
| Status | Parts on reorder [ 10009 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2m 12s | 1 | Claire Folland | 06/Mar/26 4:31 PM | |||||
|
2d 18h 14m | 1 | Claire Folland | 09/Mar/26 10:46 AM | |||||
|
3d 6h 19m | 1 | 12/Mar/26 5:06 PM | ||||||
|
2s | 1 | Claire Folland | 19/Mar/26 4:49 PM | |||||
|
4d 20h 17m | 1 | Claire Folland | 24/Mar/26 1:06 PM | |||||
|
1s | 1 | Claire Folland | 24/Mar/26 1:06 PM | |||||
|
6d 23h 42m | 2 | Claire Folland | 24/Mar/26 1:06 PM | |||||
|
3s | 1 | Claire Folland | 24/Mar/26 1:06 PM |
