Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Parts ordered
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Priority:
Normal
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Resolution: Unresolved
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:C63
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Hire_or_Retail:Retail
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Serial:1971370
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Model:Beverley
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Year:2024
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Size:36x12
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ID Number:W0245040
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Status Colour:
Parts ordered
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Stock_Number:41351
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Times Scheduled:0
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Park_Company:Ladram Bay Holiday Centre
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Park_Postcode:EX9 7BX
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Park_Phone:01395 568761
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Park_Email:info@ladrambay.co.uk
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Park_Code:LADR01
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | CLONE - Patio doors in lounge looks like one door has dropped so difficult to lock | Door into single bedroom (bedroom 2) door catches in latch |
| Serial | 1871370 | 1971370 |
| Attachment | 1.png [ 412365 ] |
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Claire Folland
added a comment -
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Received email from park, submitted into ABI
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Claire Folland
added a comment - Received email from park, submitted into ABI
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| ID Number | W0245040 |
| Attachment | 1.png [ 412379 ] |
received acknowledgement from ABI
Show
Claire Folland
added a comment - received acknowledgement from ABI
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Good Morning,
Claim Number: W0245040
An ABI engineer has attended your van Serial Number: 1971370 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 24PLA0002.0636 x 1 Part: DOOR CASING SET: 636X2024 36MM DRST GREY
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Claim Number: W0245040
An ABI engineer has attended your van Serial Number: 1971370 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 24PLA0002.0636 x 1 Part: DOOR CASING SET: 636X2024 36MM DRST GREY
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
Show
Claire Folland
added a comment - Good Morning,
Claim Number: W0245040
An ABI engineer has attended your van Serial Number: 1971370 relating to your claim and has advised that a further part has now been ordered for one of the issues, this claim is not yet complete. The part will be ordered on the same claim number and will be kept open until the job has been completed. If you have any queries please contact the ABI Warranty Team.
We have now ordered the below parts to address the issues you have raised on the warranty claim.
1. Item Code: 24PLA0002.0636 x 1 Part: DOOR CASING SET: 636X2024 36MM DRST GREY
If you have any further queries, Please contact us and advise of the serial number or claim number included in this email.
Kind Regards,
ABI Warranty Team
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
6m 23s | 1 | Claire Folland | 12/Mar/26 4:41 PM | |||||
|
3d 17h 56m | 1 | Claire Folland | 16/Mar/26 10:37 AM | |||||
|
8d 2h 51m | 1 | Claire Folland | 24/Mar/26 1:28 PM |
