ABI
  1. ABI
  2. ABI-31336

The owner has had a water leak, which must have been happening over a period of time

    Details

    • Type: Plumbing Leak (2 Weeks) Plumbing Leak (2 Weeks)
    • Status: Rejected
    • Priority: Normal Normal
    • Resolution: Unresolved
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      D23
    • Hire_or_Retail:
      Retail
    • Serial:
      1576617
    • Model:
      ambleside prem
    • Year:
      2024
    • Size:
      41x13
    • ID Number:
      W0245075
    • Status Colour:
      Rejected Rejected
    • Stock_Number:
      41928
    • Times Scheduled:
      0
    • Park_Company:
       Ladram Bay Holiday Centre
    • Park_Postcode:
      EX9 7BX
    • Park_Phone:
      01395 568761
    • Park_Email:
      info@ladrambay.co.uk
    • Park_Code:
      LADR01
    • Park_Key_Account:
      Yes
    • SLA Status:

      Description

      The leak is from the kitchen sink waste pipe. They came across this after moving back in after winter and cleaning and noticed a substantial amount of water under the sink.

      The water has seaped behind the sink, down to the skirting and onto the lounge units, a lot of which are now blown, which indicates this leak was happening prior to when we closed for winter.

      Upon investigation by our team, it appears the down pipe which is connected to the u-bend is a push in one. This has now been replaced by a screw in ubend connector.

      Having spoken to our team, they do not touch internal fittings when siting, all their work is under the caravan connectivity. The owners did check initially for any leaks, as we do instruct them to do so, but because of the connection being a push in one, it has obviously over time slowly fallen down to the point there has been no pipe. - we would therefore like to put this issue back to ABI for poor connectivity.

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        Activity

        Hide
        Claire Folland added a comment -
        ABI have rejected claim, this is a commissioning issue, all pipes should be checked upon commissioning of the van, this is a non manufacturing issues, updated Lisa
        Show
        Claire Folland added a comment - ABI have rejected claim, this is a commissioning issue, all pipes should be checked upon commissioning of the van, this is a non manufacturing issues, updated Lisa
        Hide
        Claire Folland added a comment -
        received email from park, submitted into ABI
        Show
        Claire Folland added a comment - received email from park, submitted into ABI

          People

          • Assignee:
            Claire Folland
            Reporter:
            Claire Folland
            Participants:
          • Watchers:
            0 Start watching this issue

            Dates

            • Due:
              Created:
              Updated: